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I try to upgrade an application already installed in device using KC. While a new version of application is being installed in device after a new profile with a new app is assigned, an error occurs. I don't know what's wrong.

Please check a signature of your applications. You're not able to upgrade an application if a signature is not matched even though their package names are same. You can see more details here: (https://docs.samsungknox.com/admin/knox-configure/release-notes/October-23-2019.htm)

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