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What is the difference between the Knox Customer ID and the internal customer reference?

What is an internal customer reference?

The internal customer reference is an optional field. You can use it to assign an ID to customers for your own organizational purposes.

What is the difference between the Knox customer ID and the internal customer reference?                  

The Knox Customer ID is automatically assigned. The internal customer reference is an optional, alphanumeric ID you can create for your customers.                      

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