- Basics
- About Knox
- Knox licenses
- Knox white paper
- Sign up for Samsung Knox
- Latest release notes
- General Knox FAQ
- General Knox KBAs
- Submit a support ticket
- User Acceptance Testing
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Welcome
- Overview
- How-to guides
- Manage licenses
- Scanning profiles
- Apps and activities
- Scan engine settings
- Keystroke output rules
- Export configuration and deploy through EMM
- Set the camera scan trigger
- Connect a hardware scanner
- Configure the output path
- Use the scanner overlay
- Check a configuration in test mode
- Use intent output
- Knox Capture AR
- Get started
- How-to videos
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Capture: Scandit Edition
- Introduction
- How it works
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Create a new profile
- Assign profiles to groups and organizations
- Enroll devices
- Shared Android device quickstart
- Non-shared Android device enrollment quickstart
- Android Management API device enrollment quickstart
- Apple User Enrollment quickstart
- View device information
- Apply profiles to organizations
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Knox Guard REST API
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Dashboard
Dashboard is the first screen to display once you have successfully logged into the Knox Configure console. It is personalized, with customized color status indicators to display "at-a-glance" event severity to administrate events with efficiency. Drill-down to specific profiles and device profiles as needed and make device assignments as the needed. Review license availability and expiry dates for potential license utilization and review a user-filterable configuration graph to assess periods of high and low administration activity.
To obtain your Customer ID, click your account icon. This information may be required when supplying information to your reseller for a variety of reasons.
Refer to the following Dashboard information:
The Knox Configure Dashboard displays the following:
- Total Devices — Lists the cumulative number of devices, in any state, currently managed within the Knox Configure console.
- Unassigned — Lists the total number of devices that have been added to the console but are yet to receive a profile assignment.
- Failed to configure — Lists the total number of devices that were assigned a configuration profile but failed before completion.
- Error — Lists the total number of devices whose profile assignment resulted in an error and placed the device in an error state and awaiting troubleshooting assistance.
- Cancelled by user — Lists the total number of devices whose profile assignment was cancelled by the admin before completion.
- Updates pushed — Lists the total number of devices successfully receiving a profile push update since the last trending period.
- Profile assigned — Lists the total number of devices that received a profile assignment successfully without cancellation or error.
- Configured — Lists the total number of newly configured devices since the last trending period.
Refer to the middle portion of the Dashboard to review recent profile and device uploads. This field is color-coded to easily identify issues requiring administration in case of upload error or configuration failure. In case there are no devices assigned to a displayed profile, select ASSIGN DEVICES to launch the Assign Devices With Profile screen and make the appropriate device assignments.
When there are no profiles in an account, the Dashboard displays a CREATE PROFILE button. Selecting it starts the profile creation screen flow. If there are profiles available in the account, the button displays SELECT A PROFILE TO PIN HERE. Selecting it displays a pop-up where the user can add profiles to the Dashboard.
Refer to the Dashboard's RECENT DEVICE UPLOADS field to display recent uploads by RESELLER, the date the device UPLOADED, number of uploaded DEVICES by each listed reseller, and their upload STATUS. Optionally select the View link to review separate device uploads in greater detail.
Refer to the LICENSES field to review available Knox Configure license resources by their LICENSE NAME, ACTIVATION END DATE, and STATUS. Each displayed license has its own View link that can be selected to display a License details screen if additional information is required.
Refer to the CONFIGURED TREND GRAPH at the bottom of the Dashboard to filter the number of configured profiles displayed and reviewed at administrator defined intervals. Use the Display drop-down menus to select a specific profile or all profiles. Define whether this graph displays a Daily view, Weekly view or Monthly view. Once your trending period is selected, further refine the display using the Period calendar setting to drill-down to specific periods of profile configuration activity.