- *BASICS*
- The Knox Ecosystem
- Samsung Knox Portal
- Knox Licenses
- *FOR IT ADMINS*
- Knox Suite
- Knox Platform for Enterprise
- White paper
- Admin Guide
- Knox Service Plugin
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- Knox Manage
- Introduction
- Release Notes
- Getting Started
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Knox E-FOTA
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
This topic explains how to obtain Knox Configure support resources and contact Support to submit an issue.
To access Knox Configure support:
- Select Feedback & Support from the left-hand navigation menu.
Resources
Refer to the RESOURCES field to access valuable user and troubleshooting guides, Q&A information, and device state resources designed to assist with you mobile device, tablet or wearable device enrollment and configuration activities.
Technical support
If you would like to generate a support ticket if you encounter an issue when using Knox Configure, select the TECHNICAL SUPPORT field.
To leave feedback on your usability experience directly into the Knox Configure portal, go to: Providing KC feedback.
How it works
Refer to the HOW IT WORKS field to access a brief overview about how to get started using Knox Configure.
Knox Configure feedback
If needed, select the SEND FEEDBACK button provide feedback directly to the Knox support team with any improvements ideas or suggestions you may have for Knox Configure. For more information, go to: Providing KC feedback.
