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Use AR

Last updated July 26th, 2023

The process for using a Knox Capture AR template to perform a barcode scan differs slightly depending if you’re an IT admin or a device user.

Launch AR templates

IT admins

IT admins can launch an AR template by simply going to the AR templates screen and tapping Start scanning under the template of their choice.

End-users

End-users can launch Knox Capture AR by doing the following:

  1. Navigate to the device home or app screen and locate the Knox Capture app icon.
  2. Tap and hold the app icon until a pop-up appears.
  3. Select an AR template name.
  4. Tap Start scanning to begin using the AR template.

Use Search-and-find

To use a Search-and-find AR template:

  1. Aim the camera at your reference barcode, then tap Capture. You can capture up to 5 reference barcodes.
  2. If Knox Capture AR is connected to a database, product information displays in the overlay. Tap the > icon to view full product details.
  3. Tap Start search, then aim the camera at one or more barcodes to begin your search.
  4. If Knox Capture AR finds a matching barcode, it will be highlighed blue in the overlay. If multiple reference barcodes are found, multiple highlights appear in the overlay.
  5. Tap End search to exit AR mode.

Use View-and-update

To use a View-and-update AR template:

  1. Aim the camera at a barcode, then tap Freeze. Product information displays in the overlay. Tap the > icon to view full product details.
  2. If a product detail field editable, a line is shown in the field row. Update the field as required, then tap Save.
  3. Once a field is updated, a confirmation message appears. Tap Cancel to exit AR mode.

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