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How it works

Whether it is an IT admin setting up business apps for scanning, or an employee using a phone to capture data, it is easy to adopt Knox Capture.

With Knox Capture, IT admins do the following:

1. Configure scanning profiles

Create or modify a profile that defines the scanning settings, like which business app the profile should be applied to, which barcode symbologies to scan for, and so on.

2. Format barcode data

Specify how Knox Capture should format the scanned data before outputting it to the business app.

3. Share the configuration

Export the scanning configuration and deploy it to managed devices through an EMM.

On the other hand, end users do the following:

  1. Open the business app that will consume the barcode data.

  2. Press the configured hardware button or tap the Knox Capture key on the Samsung Keyboard. Then, focus the camera on the barcode.

    In the background, Knox Capture acts as a wedge that scans and formats the barcode data according to the scanning configuration the IT admin set, and sends the resulting barcode data to the business app.

App modes

Knox Capture utilizes two different interface modes:

  • Admin mode—Use Admin mode to create, update, and test scan configurations for deployment to enterprise devices. Admin mode is the default mode, and can also be used for scanning if activating Managed mode is not an option.
  • Managed mode—IT admins activate Managed mode when deploying Knox Capture through an EMM console. Managed mode has a simpler interface that prevents modification to a scanning configuration. It lets users set the camera scan trigger and view a device's Knox Capture configuration, but does not allow users to create, modify, import, or export a configuration.

Profile-based configuration

Knox Capture is profile-based, and is configured through profile creation and management. A profile instructs Knox Capture how to capture and send data to a select set of device apps. Set up as many Knox Capture profiles as needed to customize the scanning behavior of business apps. Once profiles are defined, share and deploy them as a bundled configuration to the devices in the enterprise fleet.

Each profile is comprised of the following:

Default scanning profile

NOTE - Knox Capture is disabled for all system apps except the Chrome browser and Samsung Messages apps. The default scanning profile has no effect on apps like Calculator and Clock.

Knox Capture includes a default scanning profile automatically associated with all non-system device apps. This makes it easy to use without additional setup for basic scanning. The default scanning profile also defines scanning behavior for all device apps not associated with another profile.

Modify the default scanning profile to fit your scanning requirements by opening it in Knox Capture in Admin mode. The only default profile settings that cannot be changed are its name and associated apps. Reset the default profile back to its original configuration at any point.

The default scanning profile also provides a starting point to create new profiles, since it can be duplicated and modified as needed.

Further reading

For instructions on how to set up and share Knox Capture profiles across devices, refer to IT admins: Getting Started with Knox Capture.

For information on working with profiles as an end user, refer to End users: Getting Started with Knox Capture.

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