- Basics
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Knox Capture FAQ
On this page, you'll find answers to the most common questions that new customers have about Knox Capture.
General

A wedge barcode scanner is a physical device that attaches to a keyboard or a computer. It reads barcode data and translates it to a string that is then input into the system, as if a user had manually typed the string using the keyboard.
In the same way, Knox Capture acts as middleware that reads barcode data captured by the XCover Pro device, translates it into a string, formats the string, and then sends it to a third-party business app that understands the resulting data. Knox Capture takes care of integrating with your business app, so that you don't have to build barcode scanning logic into your business app using a software development kit (SDK).
So how does Knox Capture know which barcodes to read, how to format the data, and which business app to send the data to? The IT admin defines those details in a profile in Knox Capture. Once the IT admin has configured the profile, they push it to enterprise devices through their EMM. Device users can then start using the business app to scan barcodes.

Knox Capture supports a variety of use cases, and works best when paired with an EMM for deployment, configuration, and license activation. A dedicated app manager, like an IT admin, is required to configure Knox Capture for business apps.

You can install Knox Capture from the Play Store. To install Knox Capture on multiple managed devices, use Managed Google Play in an EMM console. For more information on deploying and configuring Knox Capture across a device fleet, see Deployment.

Managed mode is automatically applied when Knox Capture is configured and deployed through an EMM console. For details on deploying the app in Managed mode, see Deployment.
License

No license is required to try Knox Capture. To try it for free, download the app from Google Play and configure scan settings according to the IT admins: Get started tutorial. The free version of the app provides 100 scans per device. For information on obtaining a trial license, go to Obtain a trial license.

The free version of Knox Capture allows 100 free scans per device.

Knox Capture uses the standard Knox licensing model. Request a trial license from Samsung Knox support to get started. For information on obtaining a trial license, go to Obtain a trial license. Once a trial license is generated, it displays on the License keys page on the Knox dashboard.

Knox Capture uses the standard Knox licensing model. For information on license keys and purchase options, refer to Knox licenses.

To activate the license, paste the license key into the provided field in your EMM's App Config dialog. For more information on license activation, refer to Activate your license. For more information on configuring the app in the EMM console, refer to Deployment.

If the trial or paid license has expired, or if the 100 free scans have been consumed, a notification displays on the home screen of the Knox Capture app with information on how to purchase or re-activate a license.