- Basics
- About Knox
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- For IT admins
- Knox Admin Portal
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- Introduction
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- Before you begin
- Get started with UEMs
- Introduction
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- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
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- Knox Manage
- Introduction
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- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Create a new profile
- Assign profiles to groups and organizations
- Enroll devices
- Shared Android device quickstart
- Non-shared Android device enrollment quickstart
- Android Management API device enrollment quickstart
- Apple User Enrollment quickstart
- View device information
- Apply profiles to organizations
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
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- Appendix
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- Features
- FAQ
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- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
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- Troubleshoot
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- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
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- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Open API reference
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Connect a hardware scanner
Before performing the following steps, ensure the Hardware scanner option under Scanner is enabled in your scanning profile.

For Bluetooth scanners
- On the Knox Capture main page, next to Profiles, tap the more actions menu icon.
- Select Connect scanner.
- On the Connect scanner screen, select Pair new device.
- If Bluetooth is turned off, you're prompted to turn it on. Afterwards, the Bluetooth connection panel appears. You can use this panel to connect to the scanner or navigate to the device settings to connect.
- A popup then appears asking the user to confirm whether they want to use the paired device for scanning with Knox Capture. Select Yes.
To remove a Bluetooth scanner, tap the gear icon next to the scanner and select Remove as a scanner. If you don't want to see the scan confirmation popup from Knox Capture again, select Unpair instead.
For USB scanners
- On the Knox Capture home page, next to Profiles, tap the more actions menu icon.
- Select Connect scanner.
- On the Connect scanner screen, select Simply plug in new scanner.
- A popup is displayed asking whether you want to use the device for scanning. Select Yes to confirm the connection.
To remove a USB scanner, tap the gear icon next to the scanner and select Remove as a scanner.
Test a scanner
You can also test your scanner in Test mode. If any app has the Hardware scanner setting enabled, the Test apps screen shows your connected scanners under the apps.
If no hardware scanner is connected, the blue test overlay displays "Data source: No device connected". This message is not shown if a data source is identified or a hardware scanner is connected.
See Check a configuration in test mode to learn more.