- Basics
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Knox Service Plugin status
Knox Asset Intelligence provides integrated Knox Service Plugin (KSP) information on the dashboard to help you monitor the deployment status of your KSP policies.
Every time KSP data is updated through an EMM solution, the KSP agent passes it to the Knox Asset Intelligence agent on the device, which in turn uploads the data to the server within 24 hours.
Furthermore, on the Knox Asset Intelligence console, you can view or download a policy report or the full policy schema to help you troubleshoot KSP-related issues on your devices.
Dashboard chart
The KSP dashboard chart shows you how many of your devices have KSP installed, which profiles were successfully applied, and which profiles failed to apply.
Expanded view
On the dashboard chart, click to expand it and view additional information, like the KSP app version, profile name, and links to the policy report and full policy schema.
The expanded view contains a list of devices with KSP installed, as well as the following information:
- DEVICE ID — The unique identifier of the device.
- DEVICE GROUP — The name of the group the device belongs to.
- KSP APP VERSION — The KSP version currently installed on the device.
- KSP PROFILE NAME — The name of the KSP profile assigned to the device, defined by the EMM.
- LAST STATUS — The reported status after the KSP policies were last applied to the device: Success, Partial success, or Fail.
- POLICY REPORT — A failure report provided by KSP, which is only available if the last status is either Partial success or Fail. Click View to open it in a dialog, where you can also download it in JSON format. The file is deleted after 30 days.
- POLICY (SCHEMA) — The full policy file provided by KSP. Click View to open it in a dialog, where you can also download it in JSON format. The file is deleted after 30 days.
- EVENT TIME — The time the KSP policies were last applied to the device.