- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
How it works
Knox Asset Intelligence provides a granular view of your devices' battery life, enabling you to proactively manage battery-related issues before business disruptions occur. Easily monitor the working time of your devices using the following four battery states:
- Low battery — The device's battery level is below the low battery threshold.
- Charging — The device is connected to a battery charger.
- Consuming — The device is discharging its battery.
- Full charged — The device's battery is fully charged.
Battery data collection is triggered when a low battery event or charging event occurs — for example, whenever the device is connected to a battery charger — or if a certain amount of time has elapsed since the last collection. When a device's battery reaches 100%, Knox Asset Intelligence reports the state as Full charged. You can configure the time duration on the Knox Asset Intelligence console. Refer to Dashboard settings for more details.
Module views
Dashboard chart
The Battery status chart is separated into four battery states, and the number of devices currently in each state — see How it works earlier on this page for a description of each state. The Low battery and Full charged statuses include the average remaining time left on the devices' batteries.
The last time the data was refreshed in your time zone is shown in the bottom-right corner. To refresh the battery status data, click 
next to the refresh time.
Click 
to move to a list of devices, which includes information such as the current battery status, battery state of health (SOH), and the remaining time left on the battery. For certain devices that seem to be consuming abnormal amounts of data, you can select them and click REQUEST DEBUG LOG to generate device logs for troubleshooting.
Expanded view
In the expanded view, a list provides battery-related details on each device. However, for devices in the Charging state, the remaining battery time is replaced with battery charging indicator.
The device list includes the following:
- DEVICE ID — The IMEI/MEID or serial number of the device. This info is only shown when viewing events by access point.
- DEVICE GROUP — The name of group the device belongs to.
- MODEL — The model of the device.
- OS VERSION — The Android version the device is currently running.
- BATTERY STATUS — The status of the device's battery, and its current battery level.
- BATTERY SOH — The device's battery state of health.
- BATTERY REMAINING TIME — The remaining time on the device's current battery charge.
In the search bar above the list, you can search for a group name to filter for devices in that group. Click 
to show the filter panel, where you can sort data by specific parameters. Information in the list is filtered according to the parameters you specify in this panel.
