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Network usage

Last updated July 26th, 2023

How it works

To help you monitor and measure how device users are using mobile data, Knox Asset Intelligence collects data about mobile data usage by network generations and carrier. Use information about which network generations your devices are using and for how long to identify potential cost-cutting strategies. For example, device users might primarily be using 4G networks, meaning a 5G data plan could be unnecessary.

Note

Knox Asset Intelligence collects the MCC/MNC code and matches it to a carrier name. If the MCC/MNC code doesn’t match any carriers in our system, the code may be shown directly in the console instead of the carrier name.

Dashboard tile views

For a description of the dashboard tiles, refer to Dashboard tiles explained.

Main tile view

The Mobile network usage dashboard chart displays cellular signal information arranged by carrier network, providing insight into which network generations — 2G, 3G, 4G, and 5G — are used per carrier.

Mobile network usage dashboard chart

The five carriers with the longest cumulative connection durations are shown, along with the percentage of total carrier usage time associated with each network generation. The information also includes the type of cellular network, the connection duration for each network generation, and the cellular usage by carrier.

Expanded view

In the expanded view, a line graph features the five mobile carriers that devices connected the longest to.

Mobile network usage expanded view

Hover over a point on the graph to see the carrier, number of devices that connected to that carrier, and the total length of time the devices were connected. A breakdown of the total connected time by network generation is also included, along with the total amount of mobile data used by all the devices.

A list of carriers is also displayed, which contains the following information about the carriers:

  • CARRIER — The name of the carrier.
  • DEVICE COUNT — The number of devices that connected to the carrier over the selected time period.
  • TOTAL TIME — The total amount of time that all devices were connected to the carrier over the selected time period.
  • 5G — The total amount of time that devices connected to the carrier’s 5G network, and its percentage of connection time compared to that of all network generations.
  • 4G — The total amount of time that devices connected to the carrier’s 4G network, and its percentage of connection time compared to that of all network generations.
  • 3G — The total amount of time that devices connected to the carrier’s 3G network, and its percentage of connection time compared to that of all network generations.
  • 2G — The total amount of time that devices connected to the carrier’s 2G network, and its percentage of connection time compared to that of all network generations.
  • TOTAL MOBILE DATA USAGE — The total amount of mobile data used by all devices for the carrier.

Note

If you have devices that haven’t reported any SIM information, you’ll see those devices and their usage data under a carrier called N/A.

Next to each column header, click the Sort icon to arrange the list from highest to lowest, or lowest to highest. You can also click DOWNLOAD AS CSV to export the carrier list as a downloadable CSV file. This file contains detailed information about device connection times and data usage, in minutes and MB.

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