Until now, IT admins could not control (that is, add or remove) services from within the unified Knox Admin Portal. This release introduces a new feature where IT admins can manually set show or hide settings for each of their services. The new process works as follows:
Previously, when users signed up for multiple Knox services from the unified Knox Admin Portal, they received multiple notification emails. Going forward, notification emails for registration, approval, and rejection of requests from the unified Knox Admin Portal are sent in a single notification email. Going forward, users can only receive notification emails from services that are set to show on the left navigation pane. This change applies to all Knox services, namely: Knox Portal, Knox Configure, Knox Mobile Enrollment, Knox E-FOTA, Samsung Care+ for Business, Knox Asset Intelligence, and Knox Manage.
Users with direct access to the unified Knox Admin Portal can now agree to the Samsung Knox Data Processing Agreement (DPA) when they enroll for or log in to SamsungKnox.com services. The DPA covers the entire KCS solution as well as all components of the KPE. This DPA applies to customers (IT Admins) but not to MSP and Reseller users.
When IT admins try to set up bulk invites using a CSV file for users in the unified Knox Admin Portal, first and last name fields cannot use the following 10 special characters:
Until the previous release, when these characters were used for first or last name fields, the process failed without any notifications given to the IT admin. Going forward, whenever these special characters are used, the console notifies the IT admin through an error log. This improvement allows IT admins to correct these errors and ensure the bulk invite process is successful.