Bulk actions

The BULK ACTIONS tab provides you with an easier and efficient way to manage large fleets of devices. To perform any bulk action, you need to first enter device details and any other data in a CSV template in the required format and then upload the file.

Assign common tags

You can assign up to 10 common tags to multiple devices in a single bulk action. Use the provided CSV template to add, assign, and remove common tags in bulk.

To download the CSV template, click Assign common tags, and click Download CSV template on the page. You must provide device IMEIs or serial numbers and corresponding common tags in the template. If you specify a new tag, it’s added to the common tag list after upload.

To assign common tags, click Assign common tags, browse and select the CSV file, and click Submit. You can also overwrite or remove any common tags assigned to devices.

Delete devices

You can use a CSV template to delete up to 10,000 devices in a single bulk action.

To download the CSV template, click Delete devices and click Download CSV template on the page.

To delete devices, click Delete devices, browse and select the CSV file, and click Continue. Then provide a reason for the deletion in the Delete devices dialog, and click Delete.

If the deletion is successful, the devices listed in the CSV file are deleted from all supported services in the Knox Admin Portal, including Knox Remote Support. If the deletion fails or is only partially successful, you’ll see a notification with a link to download a CSV file containing more information.