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Knox licenses

You need a Knox license to activate Knox services on a device. Samsung's web-based Knox Platform for Enterprise (KPE) system manages the entire lifecycle of Knox licenses including ordering, license generation, activation tracking, validation, and quantity checking.

What license do I need for my solution?

Solution License Type Free/Paid
Enterprise Edition Devices Yearly Paid
Knox Configure Yearly Paid
Knox Deployment Program Not applicable Free  
Knox E-FOTA One Yearly Paid  
Knox Manage Monthly or yearly

Paid

Knox Mobile Enrollment Not applicable Free
Knox MSP Program Yearly Paid (through the Knox Configure license)  
Knox Platform for Enterprise Monthly or yearly Free (Standard) and Paid (Premium)
Knox Suite Monthly or yearly Paid  

Get a license

You can get a Knox Platform for Enterprise license in one of two ways:

  • Directly purchasing a license from one of our resellers. For more information see Purchase a license from a reseller.
  • Purchasing a device and software bundle, and receiving a license when your device provider includes a Knox license key with your purchase. If you received such a bundle, contact your supported MDM or device reseller for more details.

Purchase a license from a reseller

To purchase a license directly from a Knox reseller, do as follows:

  1. Go to the Knox reseller page.
  2. On the reseller page, in the left hand menu, select the type of license you need and the country you reside in. The page refreshes to show a list of resellers in a results grid on the right.

  3. Click the link for the reseller that sells the product you need. Follow on-screen instructions to purchase a Knox license.

Activate a License

Once you have a Knox Platform for Enterprise license, you can activate it in your MDM.

NOTE—Your MDM may have already activated your Knox license key for you in your MDM profile upon purchase. Contact your MDM vendor to check if you need to input the license key manually.
  1. Open your MDM console.
  2. Register the Knox Platform for Enterprise license in your MDM console.

For example, the following image shows Knox Manage's license key page. If you use Knox manage, this page is where you enter your license key.

Activate a license without an internet connection

If your enterprise is highly regulated and does not allow communication with external servers, you can request the on-premise Knox server, which handles license verification within your firewall. Samsung charges an extra fee for this service. For more information, contact your Samsung representative or reseller, or Samsung Support, which requires a Samsung Knox Portal account.

Validate a license key

You can validate your license key as follows:

  1. Log into your Knox Portal dashboard.
  2. Enter your license key in the check license key box.
  3. Click the blue arrow. The page refreshes to show the status of your license key.

FAQs