- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- On-Premise
- Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- View applications
- Add applications
- Introduction
- Add internal Android and iOS applications
- Add internal Windows applications
- Add public applications using Google Play Store
- Add public applications using iOS App Store
- Add public applications using Managed Google Play
- Add public applications using Managed Google Play Private
- Add public applications using Managed Google Play Store Private Web
- Add public applications using Microsoft Store
- Add Chrome OS applications
- Assign applications
- Introduction
- Assign internal Android and iOS apps
- Assign iOS App Store applications
- Assign Google Play applications
- Assign Managed Google Play applications
- Assign Managed Google Play Private applications
- Assign Managed Google Play public web apps
- Assign Windows applications
- Assign Chrome OS applications
- Manage applications
- Volume Purchase Program for iOS
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQs
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
Environment
- Knox cloud services
Overview
Starting on March 16, 2022, there is a policy update for Knox products. Although the support for the oldest version is no longer available on every first major release in the year, Knox solutions are supported on the latest five major Android versions.
With this change, we commit to:
- Maintain the best-in-class product quality by focusing our resources on the versions that majority of you use.
- Enhance the security of Knox products by restricting the supported versions to recent ones that have valid security patches from OS or hardware.
Exceptions
- Knox Platform for Enterprise is supported from Knox 2.4 and each feature is dependent on the specific Knox version.
- Knox Manage is supported from seven major Android versions (6-12). To avoid dramatic changes, Knox Manage will take two more years to follow the above policy – targeting to have the same minimum supported version by 2024.
- Recently released products (i.e. Knox Mobile Enrollment Direct, Knox Asset Intelligence, Knox Capture, etc.) are supported on less than five OS versions now. These products usually have the latest version as minimum supported version when they are launched.
Supported versions for each Knox solution: (as of March 2022)
The following table lists Knox products’ minimum supported versions.
| Products | Minimum supported version |
|---|---|
| Knox Platform for Enterprise | Android 5.0.1 (Knox 2.4) |
| Knox Service Plugin | Android 9.0 (Knox 3.2.1) |
| Knox Manage1 | Android 6.0 (Knox 2.6) |
| Knox Mobile Enrollment | Android 8.0 (Knox 3.0) |
| Knox Mobile Enrollment Direct | Android 11.0 (Knox 3.7.1) |
| Knox E-FOTA | Android 8.0 (Knox 3.0) |
| Knox Asset Intelligence | Android 11.0 (Knox 3.7.1) |
| Knox Configure | Android 8.0 (Knox 3.0) |
| Knox Guard | Android 9.0 (Knox 3.2.1) |
| Knox Deployment app | Android 8.0 (Knox 3.0) |
| Knox Capture | Android 11.0 (Knox 3.7.1) |
1 Knox Manage supports multiple platforms outside of Android. For all information regarding the device and platform compatibility of Knox Manage, see Minimum Requirements in the Knox Manage admin guide.
Additional information
To learn more about the policy update, refer to the Policy update on Knox supported versions blog.
