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How do I use a Knox solution/service that my super admin has not yet signed up for?

Environment

  • Knox Cloud Services (KCS)

How do I use a Knox solution/service that my super admin has not yet signed up for?

If you're a sub-admin who has been invited to manage a Knox cloud service, you will only be able to access the admin console of a service that you have been invited for. To use other services, you must first request the super admin to register for that service and invite you to become a sub-admin for that service. See the FAQ titled 'On My Knox dashboard, the solution block is showing a ‘CONTACT ADMIN’, 'REQUESTED', or ‘JOIN’ tag – what do they mean?' for more info.