- Basics
- About Knox
- Knox licenses
- Knox white paper
- Sign up for Samsung Knox
- Latest release notes
- General Knox FAQ
- General Knox KBAs
- Submit a support ticket
- User Acceptance Testing
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Knox Mobile Enrollment
- Knox Configure
- Introduction
- Get started
- How to guides
- Manage licenses
- Release notes
- Provide feedback
- Troubleshoot
- Wearables
- FAQ
- KBAs
- Knox Capture
- Welcome
- Overview
- How-to guides
- Manage licenses
- Scanning profiles
- Apps and activities
- Scan engine settings
- Keystroke output and data formatting
- Export configuration and deploy through EMM
- Set the camera scan trigger
- Connect a hardware scanner
- Configure the output path
- Check a configuration in test mode
- Use intent output
- Knox Capture AR
- Get started
- How-to videos
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Capture Scandit Edition
- Introduction
- How it works
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Create a new profile
- Assign profiles to groups and organizations
- Enroll devices
- Shared Android device quickstart
- Non-shared Android device enrollment quickstart
- Android Management API device enrollment quickstart
- Apple User Enrollment quickstart
- View device information
- Apply profiles to organizations
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Complete device management
- Delete devices
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- Start and stop blinking reminder
- Lock and unlock devices
- Send relock timestamp
- Update or disable offline lock policy
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Knox Guard REST API
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Features
Knox E-FOTA has the following features, in addition to the common Knox E-FOTA features.
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Device registration through multiple sources—There are three ways you can add your devices to Knox E-FOTA:
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Direct upload to Knox E-FOTA—List the IMEIs of your devices in a CSV file and upload them to Knox E-FOTA. Various other bulk operations are also available through CSV upload (for example, device enrollment and deletion).
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Device registration through Knox Deployment Program (KDP)—Resellers can automatically upload your devices to Knox E-FOTA so that you don't have to add them yourself. You can auto-approve their uploads and auto-assign the devices to a default campaign.
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Device registration through an EMM—Streamline your device management tasks by importing device groups from your EMM. Connecting Knox E-FOTA to your EMM helps ensure that your device groups are never out of sync. Device information is managed in the EMM so that the Knox E-FOTA admin doesn't have to do it manually.
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Out-of-box installation—For devices purchased through a reseller that have Android P or later, the client app is automatically installed during the out-of-box experience. This feature is only available through KDP.
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Multiple campaign options available—Multiple campaign options are available so you can customize your campaign policies to suit your business needs.
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Multiple-model update per campaign—In a single campaign, you can assign multiple device models with different firmware releases.
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Sequential update per campaign—Update from any version to a target version with just one campaign. That is, you don't need to create multiple campaigns to incrementally update a device from its current version to a target version.
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Push and poll—Both of the following are supported:
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Push campaign updates immediately from the Knox E-FOTA server to assigned devices. There’s no need to wait for devices to poll the Knox E-FOTA server.
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Poll the server for campaign updates. The client app (that is, the agent on the device) checks the policy every 24 hours and applies any campaign updates that may not have been successfully applied to it.
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Support for multiple licenses—Add licenses as needed to support more devices, while keeping existing licenses active.
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Additional dashboard widgets—Monitor the license, firmware list, and OS status of devices on a dashboard.
For a feature comparison between all Knox E-FOTA editions, see Compare the Knox E-FOTA editions.
Knox E-FOTA workflow
This section describes how Knox E-FOTA allows an IT admin to deploy firmware to devices.
- The admin registers devices by providing their IMEIs to the Knox E-FOTA console.
- The admin installs the Knox E-FOTA client app on the devices. Starting the app on a device completes the registration process for that device.
- The admin sets an update policy to assign a firmware version to devices.
- The client app checks (polls) the Knox E-FOTA server for updates. The admin can also push updates to devices.
- The Knox E-FOTA server deploys the OS updates (in the form of firmware delta binaries) to the devices.
Get started
The following procedures walk you through setting up Knox E-FOTA.
Tutorial | Description |
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Before you begin | Create a Samsung Account and apply for access to Knox E-FOTA. |
Get a license | Get a trial license or purchase a commercial license. |
Add devices | Upload devices to Knox E-FOTA from multiple sources. |
Install the Knox E-FOTA client app | Install the Knox E-FOTA client app on your test devices. |