- *BASICS*
- The Knox Ecosystem
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- White paper
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- Knox Configure
- Mobile
- Wearables
- Shared Device
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Manage
- Introduction
- How-to videos
- Get started
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- White paper
- Knox E-FOTA One
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- Troubleshoot
- KBAs
- Migrate from Knox E-FOTA Advanced to Knox E-FOTA One
- Knox E-FOTA Advanced
- Knox E-FOTA on MDM
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
Features
Knox E-FOTA One has the following features, in addition to the common Knox E-FOTA features.
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Device registration through multiple sources—There are three ways you can add your devices to Knox E-FOTA One:
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Direct upload to the Knox E-FOTA One portal—List the IMEIs of your devices in a CSV file and upload them to Knox E-FOTA One. Various other bulk operations are also available through CSV upload (for example, device enrollment and deletion).
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Device registration through Knox Deployment Program (KDP)—Resellers can automatically upload your devices to Knox E-FOTA so that you don't have to add them yourself. You can auto-approve their uploads and auto-assign the devices to a default campaign.
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Device registration through an EMM—Streamline your device management tasks by importing device groups from your EMM. Connecting Knox E-FOTA to your EMM helps ensure that your device groups are never out of sync. Device information is managed in the EMM so that the Knox E-FOTA admin doesn't have to do it manually.
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Out-of-box installation—For devices purchased through a reseller that have Android P or later, the client app is automatically installed during the out-of-box experience. This feature is only available through KDP.
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Multiple campaign options available—Multiple campaign options are available so you can customize your campaign policies to suit your business needs.
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Multiple-model update per campaign—In a single campaign, you can assign multiple device models with different firmware releases.
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Sequential update per campaign—Update from any version to a target version with just one campaign. That is, you don't need to create multiple campaigns to incrementally update a device from its current version to a target version.
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Push and poll—Both of the following are supported:
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Push campaign updates immediately from the Knox E-FOTA server to assigned devices. There’s no need to wait for devices to poll the Knox E-FOTA server.
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Poll the server for campaign updates. The client app (that is, the agent on the device) checks the policy every 24 hours and applies any campaign updates that may not have been successfully applied to it.
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Support for multiple licenses—Add licenses as needed to support more devices, while keeping existing licenses active.
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Additional dashboard widgets—Monitor the license, firmware list, and OS status of devices on a dashboard.
For a feature comparison between all Knox E-FOTA editions, see Compare the Knox E-FOTA editions.
Knox E-FOTA One workflow
This section describes how Knox E-FOTA One allows an IT admin to deploy firmware to devices.
- The admin registers devices by providing their IMEIs to the Knox E-FOTA One portal.
- The admin installs the Knox E-FOTA One client app on the devices. Starting the app on a device completes the registration process for that device.
- The admin sets an update policy to assign a firmware version to devices.
- The client app checks (polls) the Knox E-FOTA One server for updates. The admin can also push updates to devices.
- The Knox E-FOTA One server deploys the OS updates (in the form of firmware delta binaries) to the devices.
Get started
The following procedures walk you through setting up Knox E-FOTA One.
Tutorial | Description |
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Before you begin | Create a Samsung Account and apply for access to Knox E-FOTA One. |
Get a license | Get a trial license or purchase a commercial license. |
Add devices | Upload devices to Knox E-FOTA One from multiple sources. |
Enroll devices | Enroll candidate devices so you can apply campaigns on them. |
Install the Knox E-FOTA One client app | Install the Knox E-FOTA One client app on your test devices. |