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Knox E-FOTA provides features over and above other Knox E-FOTA solution offerings. Its ability to integrate with various EMMs (Enterprise Mobility Management systems) provides a seamless device management experience through a unified console. This allows you to ensure that device information in your EMM and in Knox E-FOTA are never out of sync. In addition, Knox E-FOTA provides a consistent user experience regardless of which supported EMM you're using.

Features

Knox E-FOTA has the following features, in addition to the common Knox E-FOTA features.

• Device registration through multiple sources—There are three ways you can add your devices to Knox E-FOTA:

  • Direct upload to the Knox E-FOTA portal—List the IMEIs of your devices in a CSV file and upload them to Knox E-FOTA. Various other bulk operations are also available through CSV upload (for example, device enrollment and deletion).

  • Device registration through Knox Deployment Program (KDP)—Resellers can automatically upload your devices to Knox E-FOTA so that you don't have to add them yourself. You can auto-approve their uploads and auto-assign the devices to a default campaign.

  • Device registration through an EMM—Streamline your device management tasks by importing device groups from your EMM. Connecting Knox E-FOTA to your EMM helps ensure that your device groups are never out of sync. Device information is managed in the EMM so that the Knox E-FOTA admin doesn't have to do it manually.

• Out-of-box installation—For devices purchased through a reseller that have Android P or later, the client app is automatically installed during the out-of-box experience. This feature is only available through KDP.

• Multiple campaign options available—Multiple campaign options are available so you can customize your campaign policies to suit your business needs.

• Multiple-model update per campaign—In a single campaign, you can assign multiple device models with different firmware releases.

• Sequential update per campaign—Update from any version to a target version with just one campaign. That is, you don't need to create multiple campaigns to incrementally update a device from its current version to a target version.

• Push and poll—Both of the following are supported:

  • Push campaign updates immediately from the Knox E-FOTA server to assigned devices. There’s no need to wait for devices to poll the Knox E-FOTA server.

  • Poll the server for campaign updates. The client app (that is, the agent on the device) checks the policy every 24 hours and applies any campaign updates that may not have been successfully applied to it.

• Support for multiple licenses—Add licenses as needed to support more devices, while keeping existing licenses active.

• Additional dashboard widgets—Monitor the license, firmware list, and OS status of devices on a dashboard.

For a feature comparison between all Knox E-FOTA editions, see Compare the Knox E-FOTA editions.

Knox E-FOTA workflow

This section describes how Knox E-FOTA allows an IT admin to deploy firmware to devices.

1. The admin registers devices by providing their IMEIs to the Knox E-FOTA portal.
2. The admin installs the Knox E-FOTA client app on the devices. Starting the app on a device completes the registration process for that device.
3. The admin sets an update policy to assign a firmware version to devices.
4. The client app checks (polls) the Knox E-FOTA server for updates. The admin can also push updates to devices.
5. The Knox E-FOTA server deploys the OS updates (in the form of firmware delta binaries) to the devices.

Get started

The following procedures walk you through setting up Knox E-FOTA.

Tutorial	Description
Before you begin	Create a Samsung Account and apply for access to Knox E-FOTA.
Get a license	Get a trial license or purchase a commercial license.
Add devices	Upload devices to Knox E-FOTA from multiple sources.
Enroll devices	Enroll candidate devices so you can apply campaigns on them.
Install the Knox E-FOTA client app	Install the Knox E-FOTA client app on your test devices.

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