- *BASICS*
- The Knox Ecosystem
- Samsung Knox Portal
- Knox Licenses
- *FOR IT ADMINS*
- Knox Suite
- Knox Platform for Enterprise
- White paper
- Get started with UEMs
- Introduction
- Blackberry UEM
- Samsung Knox Manage
- Admin Guide
- Knox Service Plugin
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- Knox Manage
- Introduction
- Release Notes
- How-to videos
- Getting Started
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Knox E-FOTA
- Introduction
- White paper
- Knox E-FOTA One Admin Guide
- Knox E-FOTA Migration Guide
- Knox E-FOTA Advanced Admin Guide
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
If you no longer want to manage a device with Knox E-FOTA One, you must unenroll it in order to re-enable B2C FOTA updates on that device.
To unenroll a device
- Log in to the Knox E-FOTA One portal.
- Go to Devices > All Devices.
- Select the device you want to unenroll.
- Click Actions > Unenroll devices.
The Knox E-FOTA client app is uninstalled automatically from the device.
NOTE—If the app is not automatically uninstalled, you must manually uninstall it.
Once the app is uninstalled, the device is unenrolled from Knox E-FOTA, and B2C FOTA updates are re-enabled on it. To verify whether B2C FOTA updates have been successfully enabled on the device, go to Settings > Software update. If B2C FOTA updates are enabled, the options in this screen are no longer greyed out (disabled).
