- Basics
- About Knox
- Knox licenses
- Knox white paper
- Sign up for Samsung Knox
- Latest release notes
- General Knox FAQ
- General Knox KBAs
- Submit a support ticket
- User Acceptance Testing
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Create a new profile
- Assign profiles to groups and organizations
- Enroll devices
- Shared Android device quickstart
- Non-shared Android device enrollment quickstart
- Android Management API device enrollment quickstart
- Apple User Enrollment quickstart
- View device information
- Apply profiles to organizations
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Knox Guard REST API
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Share a license to another tenant
If your organization has a combination of US and EU (or Asia) devices and you want to enroll them all to Knox E-FOTA, you need two separate tenants—one US tenant and one EU tenant.
- You enroll your US devices in the US tenant.
- You enroll your EU or Asia devices in the EU tenant.
This means your organization needs two separate Samsung accounts—a US Samsung account and an EU Samsung account. Each one needs to submit a Knox E-FOTA application. When an application is approved, a customer ID is issued for that Samsung account and you're allowed to log in to the corresponding tenant. When both applications have been approved, you should therefore have two different customer IDs—one for each tenant.
You can use the same commercial license in both tenants. You register the license in one tenant and share that license with the other tenant.
NOTE—This procedure can only be performed by a Super Admin.
NOTE—A commercial license key can only be shared between 1 US tenant and 1 EU tenant. A trial license key cannot be shared.
To share a commercial license to another tenant:
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Log in to one of the tenants and register your commercial license.
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In the Licenses tab, click Actions > Share license.
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In the Share License Key popup, enter the customer ID of the tenant you want to share the license with, then click Check.
If the customer ID is valid, the popup shows the license name that will be displayed in the other tenant.
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(Optional) Edit the license name if needed.
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Click Share.
The license key is automatically registered to the other tenant.
NOTE—The remaining license seats are calculated based on the number of devices that use that license across all tenants and, in the case of a Knox Suite license, all Knox services.
Devices can use one license seat across multiple services. For example, enrolling a device in Knox Manage and Knox E-FOTA consumes only one seat on a Knox Suite license.