- Basics
- About Knox
- Knox licenses
- Knox white paper
- Sign up for Samsung Knox
- Latest release notes
- General Knox FAQ
- General Knox KBAs
- Submit a support ticket
- User Acceptance Testing
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Create a new profile
- Assign profiles to groups and organizations
- Enroll devices
- Shared Android device quickstart
- Non-shared Android device enrollment quickstart
- Android Management API device enrollment quickstart
- Apple User Enrollment quickstart
- View device information
- Apply profiles to organizations
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Knox Guard REST API
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Knox E-FOTA 1.31 release notes
For a full list of all features, visit the product page for Knox E-FOTA.
Support for Microsoft Intune
With Knox E-FOTA, you can add device groups from a supported EMM, and then perform firmware management on those device groups. Device group information is regularly synced from your EMM.
In this release, support has been added for Microsoft Intune. You can now connect to Intune through your Knox E-FOTA admin portal, select device groups to add, and perform operations on those devices. The following are examples of operations you can perform:
- Enroll devices in groups
- Assign a campaign to device groups
- Push a campaign to device groups
- Manage group priority
For more information, see Prerequisites for connecting to Microsoft Intune.
Knox E-FOTA client installation through Knox Service Plugin
You can now use the Knox Service Plugin (KSP) to remotely install the Knox E-FOTA client on enterprise devices. To do this, you must configure your EMM to use KSP. For more information, see Install the client app through Knox Service Plugin
Firmware management for AT&T and Verizon Wireless users
You can now use Knox E-FOTA to manage firmware on AT&T (ATT) and Verizon Wireless (VZW) devices. This simplifies your workflow because you can now manage the firmware of all your organization's devices in one place.
Firmware sync notification
If you attempt to configure a new device model while Knox E-FOTA is in the process of syncing its firmware, the admin portal now shows that a firmware sync is in progress. When syncing is complete, you'll receive an email notification that the firmware for that model is ready to be used.
Enhancements to the firmware list
Enhancements were made to the firmware list table to make it easier for you to find the firmware version you want to assign to a campaign:
- You can now sort the firmware list by Android OS version. In this case, firmware versions with the same Android version are first grouped together. In each group, firmware versions are sorted from the latest version to the earliest.
- The header row of the firmware table is now fixed so that it's always visible even when you scroll to the bottom of the table.
Enhancements to the dashboard
The following enhancements were made to the dashboard:
Device Status
This widget shows the total counts of devices that fall under the following categories:
-
Attention — These devices require the IT admin or device user to take action. For example, device enrollment is pending, the device failed to enroll, and so on.
-
Cancelled — The IT admin canceled a firmware update. These devices have not yet been reassigned to other campaigns.
-
Pending — These devices have been uploaded to the admin portal but have not been approved by the IT admin.
- Not enrolled — These devices have already been uploaded to the admin portal. They don't consume license seats for one of the following reasons:
The Knox E-FOTA client app has not been installed yet.
These were enrolled devices that the IT admin has attempted to unenroll or delete. However, the unenrollment process is not yet complete.
-
Active — These devices are up to date and no operations are pending.
If they click on a particular device status, they'll get more detailed information about the devices with that status.
The dashboard also shows when the device counts were last updated.
OS Trend Graph
The OS Trend Graph has been added. It shows a pie chart of the different OS versions of all enrolled devices. The chart includes a device count for each OS version. Clicking on a particular device count displays the device list filtered by the corresponding OS version.
Activity log
You can now view or download the activity log, which shows the activities that were performed in the Knox E-FOTA admin portal and who did them. Activities are logged for all areas of the admin portal:
- Device
- Campaign
- License
- Reseller
- EMM
- Admin
- Role
For more information, see View or download the activity log.
Support for Microsoft Edge and Internet Explorer
You can now access the Knox E-FOTA admin portal through Microsoft Edge and Internet Explorer.
Supported versions
| Browser | Version |
| Microsoft Edge |
|
| Internet Explorer | 11 (Optimized) |
Recommended portal screen resolution
1920 X 1080
Enhancement to the Knox E-FOTA card in the SamsungKnox.com dashboard
Previously, if a Sub Admin attempted to join Knox E-FOTA before their Super Admin signed up for it, the Sub Admin would see a screen stating they have no access to the Knox E-FOTA admin portal.
Starting this release, if a Super Admin has not signed up for Knox E-FOTA, the Sub Admins will not see the Knox E-FOTA card, and will therefore be unable to attempt to join it.
