- Basics
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Manage licenses
Knox E-FOTA On-Premises uses special licenses that can only be obtained through a Samsung representative. For steps on how to add a license, see Step 2: Add a license in the Get started tutorial.
To view your license information:
- Log in to the Knox E-FOTA On-Premises admin console.
- In the top-right corner, click your username.
- In the menu that's shown, click Settings.
- The navigation sidebar refreshes with a new set of tabs. Click License.
The License page is displayed, with a list of the total workspaces and devices. As one license services all the workspaces within your Knox E-FOTA On-Premises instance, you can review this list to see how your license seats are distributed.
Underneath the workspace list, the Knox E-FOTA On-Premises license information is shown:
- Purchased — The total number of seats on your license.
- Assigned — The number of seats currently consumed by devices.
- Remaining — The number of seats available to be consumed by devices.
Your license key, its type, status, start date and expiry date are listed below the seat counts. You can also view your license expiration date in the welcome message on your Dashboard.
To prevent unexpected workflow issues, please renew or extend your license before its expiry date. If your license expires:
- You can still sign in to the console and view or retrieve information, but you won't be able to perform any campaign-related actions.
- You can still delete and unenroll devices from the console. If you unenroll a device, it reconnects to the B2C FOTA server and continues to receive regular firmware updates.