- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- On-Premise
- Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- View applications
- Add applications
- Introduction
- Add internal Android and iOS applications
- Add internal Windows applications
- Add public applications using Google Play Store
- Add public applications using iOS App Store
- Add public applications using Managed Google Play Private
- Add public applications using Managed Google Play Store Private Web
- Add public applications using Microsoft Store
- Add Chrome OS applications
- Assign applications
- Introduction
- Assign internal Android and iOS applications
- Assign iOS App Store applications
- Assign Google Play applications
- Assign Managed Google Play applications
- Assign Managed Google Play Private applications
- Assigned Managed Google Play Public Web App
- Assign Windows applications
- Assign Chrome OS applications
- Manage applications
- Volume Purchase Program for iOS
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
To better organize and track firmware versions, Knox E-FOTA On-Premises includes a versions list that allows you to record firmware test results and block certain versions.
To view the versions list:
- Log in to the Knox E-FOTA On-Premises admin console.
- In the top-right corner, click your username.
- In the menu that's shown, click Settings.
- The navigation sidebar pane refreshes with a new set of tabs. Click Versions.
The version list is then displayed with the following information:
- TYPE — Indicates whether the firmware is intended for deployment on devices (user), or for testing (dummy). See Create a test campaign to learn more.
- OPEN DATE — The date the firmware version was publicly released.
- OS VERSION — The Android version that corresponds to the firmware version.
- SECURITY PATCH — The date the security patch was publicly released.
- FIRMWARE VERSION — The full name of the firmware version. Click the name to view the firmware details, which includes a description and specific device information.
Above the list, you can filter by device Model / Sales Code or search by firmware version ID to quickly identify the firmware versions you need.
Click the ACTIONS menu to access more features:
- Upload Versions — Select and upload new firmware versions from your PC.
- Mark as Tested — Adds an icon to the TEST RESULT column to indicate that the firmware version was successfully tested for compatibility with business apps. When creating a campaign, selecting Latest firmware (Tested) as the target version allows you to update the latest tested firmware version from the Versions menu without modifying the campaign settings.
- Unmark from Tested — Removes the icon from the TEST RESULT column.
- Add to Blocklist — Locks the firmware version, preventing it from being downloaded and installed on devices.
- Remove from Blocklist — Unlocks the firmware version and allows it to be downloaded and installed on devices again.
- Download Versions Scenario — Downloads a JSON file that contains device version scenario information, including a list of changes between the current firmware version and the target version. The file can then be sent to your Samsung representative to request new firmware versions.
