- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
To better organize and track firmware versions, Knox E-FOTA On-Premises includes a versions list that allows you to record firmware test results and block certain versions.
To view the versions list:
- Log in to the Knox E-FOTA On-Premises admin console.
- In the top-right corner, click your username.
- In the menu that's shown, click Settings.
- The navigation sidebar pane refreshes with a new set of tabs. Click Versions.
The version list is then displayed with the following information:
- TYPE — Indicates whether the firmware is intended for deployment on devices (user), or for testing (dummy). See Create a test campaign to learn more.
- OPEN DATE — The date the firmware version was publicly released.
- OS VERSION — The Android version that corresponds to the firmware version.
- SECURITY PATCH — The date the security patch was publicly released.
- FIRMWARE VERSION — The full name of the firmware version. Click the name to view the firmware details, which includes a description and specific device information.
Above the list, you can filter by device Model / Sales Code or search by firmware version ID to quickly identify the firmware versions you need.
Click the ACTIONS menu to access more features:
- Upload Versions — Select and upload new firmware versions from your PC.
- Mark as Tested — Adds an icon to the TEST RESULT column to indicate that the firmware version was successfully tested for compatibility with business apps. When creating a campaign, selecting Latest firmware (Tested) as the target version allows you to update the latest tested firmware version from the Versions menu without modifying the campaign settings.
- Unmark from Tested — Removes the icon from the TEST RESULT column.
- Add to Blocklist — Locks the firmware version, preventing it from being downloaded and installed on devices.
- Remove from Blocklist — Unlocks the firmware version and allows it to be downloaded and installed on devices again.
- Download Versions Scenario — Downloads a JSON file that contains device version scenario information, including a list of changes between the current firmware version and the target version. The file can then be sent to your Samsung representative to request new firmware versions.
