- Basics
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- For IT admins
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Device management
- Accept or reject devices
- Upload devices
- Delete devices
- Complete device management
- Send notifications
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Samsung Care+ for Business
- For Knox Partners
- Knox Deployment Program
- Knox MSP Program
Add, edit, and delete users
With Knox E-FOTA On-Premises, Super Admins can manage users and their roles directly from the admin portal.
To access the users list:
- Log in to the Knox E-FOTA On-Premises admin console.
- In the top-right corner, click your username.
- In the menu that's shown, click Settings.
- The navigation sidebar pane refreshes with a new set of tabs. Click Users.
The users list is then displayed, which includes the name, ID, role, status, and join date of each user.
Add a user
- On the Users screen, click ACTIONS > Add User.
- A popup is shown, prompting you to enter the user's details. Fill in the required fields as shown, then click SAVE.
After saving, the new user is added to the list. The user's role, assigned password and status can be changed at a later date.
Edit a user
- On the Users screen, select the checkbox next to the user you want to modify.
- Click ACTIONS > Edit User.
- Select one of the available options:
- APPROVE — If the user's status is Pending, click APPROVE to change their status to Active and grant them console access.
- PASSWORD MODIFY — Set a new password for the user. Depending on how your Knox E-FOTA On-Premises instance is configured, a password length policy may apply. By default, the minimum length for a password is 8 characters, and the maximum length is 12.
- EDIT — Change the user's name, role, status, or time zone.
Delete a user
- On the Users screen, select the user you want to delete.
- Click ACTIONS > Delete User.
- In the confirmation popup that appears, click PROCEED.
The user is then removed from the list and can no longer access the Knox E-FOTA On-Premises instance.