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Manage devices

Last updated July 26th, 2023

Like Knox E-FOTA, Knox E-FOTA On-Premises lets you manage devices directly from the console.

To view the device list:

  1. Sign in to the Knox E-FOTA On-Premises admin console. Ensure you’re in the correct workspace by verifying the workspace name in the upper-right corner of the console.
  2. In the left sidebar, click Devices.

A device list opens with the following information:

  • DEVICE — The IMEI/MEID or serial number of the device.

  • ENROLLMENT — The enrollment status of the device, which can be one of the following:

    • Enrollment pending

    • Enrolled

    • Unenrollment pending

    • Not enrolled

  • SALES CODE — The country-specific code, or CSC, of the device.

  • FIRMWARE VERSION — The OS version the device is currently running. Hover over the version to display the full name.

  • CAMPAIGN — The Knox E-FOTA On-Premises campaign the device is currently assigned to. Hover over the campaign name to display the full name in a tooltip.

  • UPDATE STATUS — The download and installation status of the new firmware.

  • MODIFIED — The date the device information was last modified.

  • SOURCE — The method through which the device was uploaded.


See Manage devices in the Knox E-FOTA admin guide for descriptions of device actions and statuses.

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