Knox Cloud API blocked when Knox E-FOTA is connected to an EMM
Last updated July 26th, 2023
- Knox Cloud API
- Knox E-FOTA
The Knox Cloud API reports the following error, which states that the API is blocked because one or more EMM groups are syncing.
Knox Cloud API and Knox E-FOTA API calls are blocked when Knox E-FOTA is synced with an EMM. This is done to maintain stability and synchronization.
You must disconnect any EMMs from Knox E-FOTA if you want to use the Knox E-FOTA API.
To learn more about Knox E-FOTA, refer to the Knox E-FOTA guide.Back to KBAs
Is this page helpful?
Thank you for your feedback!