Before you begin
Last updated July 26th, 2023
This section describes how you can get started with Knox E-FOTA.
Create a Samsung account — To use Knox E-FOTA and other Samsung Knox cloud services, you need access to Samsung Knox, which requires a Samsung account. If you don’t have a Samsung account, you must create one.
Apply for access to Knox E-FOTA.
Obtain test devices — You’ll need test devices to test Knox E-FOTA.
Knox E-FOTA works with Knox-supported devices with Android N and later. Out-of-box experience installation works with devices with Android P and later.
Sign in to E-FOTA using either a Samsung account or a corporate account set up through MS Azure Active Directory. See signing in using AD SSO.
For US customers using Verizon or AT&T devices with the carrier logo, please check with your carrier and a Samsung sales representative before evaluating and purchasing Knox E-FOTA.
Knox Admin Portal
The Knox Admin Portal allows you to manage your Samsung Knox licenses, access various Knox cloud services, and create support tickets in case you encounter issues with a product.
To get started with Samsung Knox, see how to set up Samsung Knox with a Samsung account.
You’ve completed 1/5 steps! Go to the next step.
Is this page helpful?
Thank you for your feedback!