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Get a license

After you sign up for a SamsungKnox.com account, you can proceed to obtain a Knox E-FOTA license.

This section describes how to obtain an active Knox E-FOTA license by registering for a 90-day trial or by purchasing a license from a reseller.

NOTE—The trial period for Knox E-FOTA is 90 days from the date of issue for 30 seats.

Get a Knox E-FOTA trial license

  1. Log in to the Knox Admin Portal. In the left sidebar, click Knox E-FOTA.
  2. In the Licenses tab, click Actions > Get a License.

  3. Click Generate Trial License.

    A trial license is generated. It appears in the Licenses screen.

Click on the license name to check its details, like the assigned (consumed) seats and the remaining number of seats.

When you're done with your evaluation, you can find resellers near you to purchase a commercial license.

Purchase a Knox E-FOTA commercial license

When you're ready, you can contact a reseller in your region to purchase Knox E-FOTA licenses.

  1. Log in to the Knox Admin Portal. In the left sidebar, click Knox E-FOTA.
  2. In the Licenses tab, click Actions > Get a license.
  3. Click Find Reseller.

  4. On the left, filter through the available resellers to find the one near you:
    • Select your country from the drop-down menu.
    • For the Solutions section, select Knox E-FOTA.

  5. Choose a reseller from the results and contact them directly to purchase your commercial license.
  6. When you receive a commercial license key from a reseller, enter the license key in the Knox Admin Portal.

Enter a license key

Perform these steps when you receive your commercial license from a reseller.

  1. Log in to the Knox Admin Portal. In the left sidebar, click Knox E-FOTA.
  2. Go to Licenses.
  3. Click Actions > Enter license key.

  4. Enter a name for the license and the license key.

  5. Click Add.

Your license key is added and is ready for use.

NOTE—The remaining license seats are calculated based on the number of devices that use that license across all tenants and, in the case of a Knox Suite license, all Knox services.
Devices can use one license seat across multiple services. For example, enrolling a device in Knox Manage and Knox E-FOTA consumes only one seat on a Knox Suite license.

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