What happens to a device during a campaign?

On the device, the following activities occur when it's assigned to an activated campaign.

Starting point: A campaign is assigned to a device.

  1. The Knox E-FOTA client shows that there is an upcoming firmware update.

  2. The device begins to download the update.

  3. The device user is notified of an upcoming installation. Depending on the settings of the campaign, the user may be allowed to postpone the installation.

    Notification with no postpone option

    Notification with a postpone option

  4. The device begins to install the update.

  5. The device restarts.

  6. The device user is notified that the software on the device was updated.

  7. The Knox E-FOTA client shows when the last firmware update occurred along with details of the update.