Add device groups from IBM

This procedure describes how to connect to your IBM account and select the device groups you want to sync with Knox E-FOTA.

This procedure assumes that you have performed the prerequisite procedures needed to connect to IBM.

To add device groups from IBM:

1. Sign in to the Knox Admin Portal. In the left sidebar, click Knox E-FOTA.

2. Go to EMM groups and then click Connect EMM.

   

3. Select IBM.

4. Enter your credentials:

   • URL — Your partner base URL, for example, https://services.m3.maas360.com/.

   • Billing ID — Your account ID. You can find this in the footer of the IBM MaaS 360 admin portal when you are signed in.

   • Username — The username you use to sign in to the IBM MaaS 360 admin portal.

   • Password — The password you use to sign in to the IBM MaaS 360 admin portal.

   • App ID — The app ID associated with the access key you generated.

   • App Access Key — The app access key you generated.

   • App Version — The app version associated with the access key you generated.

   • Platform ID — The platform ID associated with the access key you generated.

   

5. Click Connect. The device groups from IBM are loaded.

6. Select the device groups you want to sync to Knox E-FOTA. Only Samsung devices are shown in the device groups.

   

7. Click Add E-FOTA Groups.

   The device groups are added to Knox E-FOTA and their details are synced from your EMM. Once the sync is done, you can click on a device group name to view the devices in that group.

   Note

   You cannot modify device group information on Knox E-FOTA. This is only possible through your EMM’s console. Every 24 hours, device group information is synced from your EMM to Knox E-FOTA. You can also do a manual sync by clicking Sync now at the top-right corner of the EMM groups tab.