- *BASICS*
- The Knox Ecosystem
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- White paper
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- Knox Configure
- Mobile
- Wearables
- Shared Device
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Manage
- Introduction
- How-to videos
- Get started
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- White paper
- Knox E-FOTA One
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- Troubleshoot
- KBAs
- Migrate from Knox E-FOTA Advanced to Knox E-FOTA One
- Knox E-FOTA Advanced
- Knox E-FOTA on MDM
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
Managing EMM groups
With Knox E-FOTA One, you can streamline your device management tasks by syncing device groups from your EMM. Connecting Knox E-FOTA to your EMM helps ensure that your device groups are never out of sync. Device information is managed in the EMM so that the Knox E-FOTA admin doesn't have to do it manually.
The device groups that you add are automatically synced from the EMM periodically every 6 hours. The following rules apply for devices you add from an EMM:
- Any device deleted from the EMM is also deleted from Knox E-FOTA One.
- Any device added to a device group in the EMM is automatically added to that device group in Knox E-FOTA One. Any enrollment or campaign policy that device group has is also applied to the newly added device.
- Any device moved to a different device group in the EMM is also moved in Knox E-FOTA One. Any enrollment or campaign policy that new device group has is also applied to the newly moved device.
Supported EMMs
The following are the supported EMMs:
Topics in this section
Section | Description |
Perform the prerequisite procedure to obtain authentication information from the EMM. |
|
Connect to your EMM through the Knox E-FOTA One admin portal and choose the device groups you want to sync. | |
Manage EMM groups | Add or remove EMM device groups, enroll devices by EMM group, assign device groups to a campaign, push firmware updates to device groups, and manage device group priority. |
Disconnect your EMM | Unenroll device groups and disconnect your EMM from Knox E-FOTA One. |
NOTE—If you want to use your EMM to install the Knox E-FOTA One APK to your devices, see Install an app through an EMM.