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Managing EMM groups

With Knox E-FOTA, you can streamline your device management tasks by syncing device groups from your EMM. Connecting Knox E-FOTA to your EMM helps ensure that your device groups are never out of sync. Device information is managed in the EMM so that the Knox E-FOTA admin doesn't have to do it manually.

The device groups that you add are automatically synced from the EMM periodically every 6 hours. The following rules apply for devices you add from an EMM:

  • Any device deleted from the EMM is also deleted from Knox E-FOTA One.
  • Any device added to a device group in the EMM is automatically added to that device group in Knox E-FOTA One. Any enrollment or campaign policy that device group has is also applied to the newly added device.
  • Any device moved to a different device group in the EMM is also moved in Knox E-FOTA One. Any enrollment or campaign policy that new device group has is also applied to the newly moved device.

You can connect to up to five different EMM instances, which can be of the same EMM vendor (for example, multiple on-prem servers) or different EMM vendors. The Knox E-FOTA web console identifies the different EMM instances, which you can selectively synchronize groups with, desynchronize groups with, or remove entirely.

Supported EMMs

The following are the supported EMMs:

Topics in this section

Section Description

Perform the prerequisite procedure to obtain authentication information from the EMM.
Connect to your EMM through the Knox E-FOTA admin portal and choose the device groups you want to sync.
Manage EMM groups Add or remove EMM device groups, enroll devices by EMM group, assign device groups to a campaign, push firmware updates to device groups, and manage device group priority.
Disconnect your EMM Unenroll device groups and disconnect your EMM from Knox E-FOTA.
NOTE—If you want to use your EMM to install the Knox E-FOTA APK to your devices, see Install an app through an EMM.
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