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Add device groups from VMware

This procedure describes how to connect to your VMware account and select the device groups you want to sync with Knox E-FOTA One.

This procedure assumes that you have the prerequisites needed to connect to VMware.

NOTE—You can only sync Smart Groups from VMware.

To add device groups from VMware

  1. Log in to the Knox E-FOTA One portal.
  2. Go to EMM groups and then click Connect EMM.

  3. Select VMware Workspace ONE.
  4. Enter your login credentials:

    • Username—Username of your VMware account.
    • Password— Password of your VMware account.
    • URL—Your VMware Workspace One URL followed by /API/MDM. See the example below.
    • API Key—REST API key created using the VMware console. For information on how to create this key, see Create a REST API key on VMware.

  5. Click Connect.

    The device groups from VMware are loaded.

  6. Select the device groups you want to add to Knox E-FOTA One. If needed, enter a search string or sort the list by Group Name.

    NOTE—Only Samsung devices are shown.

  7. Click Add E-FOTA Groups.

    The device groups are added to Knox E-FOTA One and their details are synced from your EMM. Once the sync is done, you can click on a device group name to view the devices in that group.

    NOTE—You cannot modify device group information on Knox E-FOTA One. This is only possible through your EMM’s console. Every 6 hours, device group information is synced from your EMM to Knox E-FOTA One. You can also do a manual sync by clicking the Sync now at the top-right corner of the EMM groups tab.