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Add device groups from SOTI

This procedure describes how to connect to your SOTI account and select the device groups you want to sync with Knox E-FOTA.

This procedure assumes that you have the prerequisites needed to connect to SOTI.

NOTE—You can sync device groups from SOTI. You cannot sync virtual groups.

NOTE - In SOTI, device groups can be arranged in hierarchies. That is, a device can belong to a group, and that group can in turn have a parent group. When you add a device from SOTI to Knox E-FOTA, you only get information about the device group that device directly belongs to.

To add device groups from SOTI

  1. Log in to the Knox Admin portal.
  2. Go to EMM groups and then click Connect EMM.

  3. Select SOTI.
  4. Enter your login credentials:

    • Username—Your username.

    • Password—Your password.

    • URL—URL of your SOTI admin portal.

    • Client ID—Client ID of your API client for Knox E-FOTA.

    • Client secret—Client secret associated with the API client.

  5. Click Connect.

    The device groups from SOTI are loaded.

  1. Select the device groups you want to sync to Knox E-FOTA.

    NOTE—Only Samsung devices are shown.

  2. Click Add E-FOTA Groups.

    The device groups are added to Knox E-FOTA One and their details are synced from your EMM. Once the sync is done, you can click on a device group name to view the devices in that group.

    NOTE—You cannot modify device group information on Knox E-FOTA. This is only possible through your EMM’s console. Every 6 hours, device group information is synced from your EMM to Knox E-FOTA. You can also do a manual sync by clicking the Sync now at the top-right corner of the EMM groups tab.