Add device groups from SOTI

This procedure describes how to connect to your SOTI account and select the device groups you want to sync with Knox E-FOTA One.

This procedure assumes that you have the prerequisites needed to connect to SOTI.

NOTE—You can sync device groups from SOTI. You cannot sync virtual groups.

To add device groups from SOTI

  1. Log in to the Knox E-FOTA One portal.
  2. Go to EMM groups and then click Connect EMM.

  3. Select SOTI.
  4. Enter your login credentials:

    • Username—Your username.

    • Password—Your password.

    • URL—URL of your SOTI admin portal.

    • Client ID—Client ID of your API client for Knox E-FOTA One.

    • Client secret—Client secret associated with the API client.

  5. Click Connect.

    The device groups from SOTI are loaded.

  6. Select the device groups you want to sync to Knox E-FOTA One.

    NOTE—Only Samsung devices are shown.

  7. Click Add E-FOTA Groups.

    The device groups are added to Knox E-FOTA One and their details are synced from your EMM. Once the sync is done, you can click on a device group name to view the devices in that group.

    NOTE—You cannot modify device group information on Knox E-FOTA One. This is only possible through your EMM’s console. Every 6 hours, device group information is synced from your EMM to Knox E-FOTA One. You can also do a manual sync by clicking the Sync now at the top-right corner of the EMM groups tab.