- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- On-Premise
- Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- View applications
- Add applications
- Introduction
- Add internal Android and iOS applications
- Add internal Windows applications
- Add public applications using Google Play Store
- Add public applications using iOS App Store
- Add public applications using Managed Google Play
- Add public applications using Managed Google Play Private
- Add public applications using Managed Google Play Store Private Web
- Add public applications using Microsoft Store
- Add Chrome OS applications
- Assign applications
- Introduction
- Assign internal Android and iOS apps
- Assign iOS App Store applications
- Assign Google Play applications
- Assign Managed Google Play applications
- Assign Managed Google Play Private applications
- Assign Managed Google Play public web apps
- Assign Windows applications
- Assign Chrome OS applications
- Manage applications
- Volume Purchase Program for iOS
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQs
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
Prerequisites for connecting to IBM
This section describes prerequisite procedures you need to perform before you can start connecting to IBM.
Step 1: Create a role
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Log in to the IBM MaaS 360 admin portal.
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Click Setup > Portal Administration > Roles.
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Click Add Role.
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Enter a name and description for the new role.
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Under Select Mode of Creation, select Create new.
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Click Next.
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In the Grant Access Rights screen, select Web Service - Access Keys.
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Click Save.
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In the Security Check popup, enter your admin password and then click Confirm.
The role is created.
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Log out and log back in.
Note: This is required if you are assigning yourself the new role. In your original login session, you don’t have the new role, so you won’t be able to use it to generate the access key. After you log out and log back in, your new login session will have the new role, and you can generate the access key.
Step 2: Generate an access key
This is a continuation of the previous procedure.
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Click Setup > Web Services API > Manage Access Keys.
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Click Generate Access Key.
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Next to Type, ensure that MaaS360 Web Services is selected.
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Enter a unique key name.
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Click Generate.
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In the Security Check popup, enter your admin password and then click Confirm.
The access key is generated and its details are shown. Take note of the following:
- Platform ID
- Version
- App ID
- Access key
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Click Close.
Step 3: Set up Android Enterprise
This is a continuation of the previous procedure.
NOTE—Ensure that popups are enabled for the IBM MaaS 360 admin portal (https://m3.maas360.com/).
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Click Setup > Services & Settings > Services.
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In the Services screen, click Mobile Device Management.
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Select Enable Android Enterprise Solution Set.
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In the Security Check popup, enter your admin password and then click Confirm.
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Under Enable Android Enterprise Solution Set, select Enable via Managed Google Play Accounts (no G-suite for business).
If managed Google Play is not yet set up, perform the following steps:
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Follow the prompts to sign up and enable managed Google Play.
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In the Confirm Android Managed Google Play Accounts Enablement popup, click Enable.
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In the Security Check popup, enter your admin password and then click Confirm.
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