- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- On-Premise
- Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- View applications
- Add applications
- Introduction
- Add internal Android and iOS applications
- Add internal Windows applications
- Add public applications using Google Play Store
- Add public applications using iOS App Store
- Add public applications using Managed Google Play
- Add public applications using Managed Google Play Private
- Add public applications using Managed Google Play Store Private Web
- Add public applications using Microsoft Store
- Add Chrome OS applications
- Assign applications
- Introduction
- Assign internal Android and iOS apps
- Assign iOS App Store applications
- Assign Google Play applications
- Assign Managed Google Play applications
- Assign Managed Google Play Private applications
- Assign Managed Google Play public web apps
- Assign Windows applications
- Assign Chrome OS applications
- Manage applications
- Volume Purchase Program for iOS
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQs
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
Prerequisites for connecting to Blackberry
This section describes prerequisite procedures you need to perform before you can start connecting to Blackberry.
NOTE—You must have the role Security Administrator to perform these tasks.
Step 1: Add the app
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Log in to https://myaccount.blackberry.com.
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Go to Applications.
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In the Organization tab, click Add Application.
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In the Add Application screen, fill in the app's details:
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Enter a name for the app, for example, Knox E-FOTA.
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In Entitlement ID, enter a unique ID in reverse DNS notation, for example, com.mycompany.myproject.
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In Capabilities, select Blackberry Platform APIs.
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Fill in the other fields as needed.
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Click Add Application.
The app is added to the Applications list.
Step 2: Create a client ID and client secret in Blackberry
This is a continuation of the previous procedure.
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Log in to https://myaccount.blackberry.com if you're not already logged in.
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Select your newly created app from the Applications list.
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Add a template for your application:
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Under Blackberry Platform APIs > Template, click Add Template.
- In the next screen, fill in the template's details:
In Redirect URLs, enter https://localhost:9443/cb.
In Type, select web.
In Grant Type, select client_credentials.
In Response Types, select none.
In Token Endpoint Auth Method, select client_secret_basic.
- In API Scopes, select Mobile Device Management.
Fill in the other fields as needed.
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Click Register.
The template is added.
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In the Client tab, click Add Client.
- Fill in the client's details:
Enter a name for the client, for example, Knox E-FOTA.
In Tenants, select the Blackberry instance you want to register the client to, and click >.
The tenant ID you selected moves to the Selected box.
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Click Register.
The client's details are displayed, including details you need to connect to Blackberry from the Knox Admin Portal.
TIP—Click Download in the upper-right corner of the screen to download the client's details in JSON format.
Step 3: Add the app as an OpenID Connect app
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Log in to the Blackberry UEM for the particular tenant you registered the client to.
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In Settings > Blackberry Enterprise Identity, click Services.
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Under OpenID Connect apps, click the + icon, and select the app you created.
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Click Save.
Step 4: Assign an admin to the web service client
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Log in to the Blackberry UEM for the particular tenant you registered the client to if you're not already logged in.
- If the admin user you want to assign to the client doesn't exist yet, create one:
In Users, click Add user.
Fill in the user details.
Click Save.
The newly created user is added to the All users list.
In Settings > Administrators, click Users.
In the upper-right corner of the screen, click the icon to add a user.
Search for the user you created and select it.
Ensure that the role selected is Enterprise Administrator.
Click Save.
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In Settings > Administrators, click Web service clients.
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In the table, find the client you added.
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In the Administrator column for that client, select the administrator you created.
- Click Assign.
Step 5: On-premise environment: Enable access to the BlackBerry Web Services APIs
If your on-premise environment restricts access through port 18084, you must perform this procedure.
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Log in to the Blackberry UEM for the particular tenant you registered the client to if you're not already logged in.
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In Settings > General settings, click BlackBerry Web Services access.
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Click Enable.