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Knox E-FOTA Advanced feature update — June 2, 2019

For a full list of all features, visit the product page for Knox E-FOTA.

Knox E-FOTA Advanced portal updates

Version: SWM-v11.2.0.35-HF1.2-Samsung1.20

Allow FOTA updates when roaming

With this release, IT admins now have the option to enable firmware over the air (FOTA) updates while roaming. This feature is located under the tab Campaign Management > Campaigns.

After enabling FOTA update while roaming, select one of the following network options: Mobile network (LTE), Wi-Fi, or either network. Note that by default, the network for FOTA updates while roaming is set to Wi-Fi.

Allow FOTA updates when charging

In this release, IT admins have the option to enable Allow FOTA updates when charging. When enabled, the binary update file downloads from the Knox E-FOTA server, but prior to installation the user must first connect the device to a charger.

NOTE—If the device isn’t connected to a charger, a prompt will appear to connect the device to a charger. The device must be connected to a charger before installation regardless of the battery status.

IP whitelisting for each domain

To enhance security, this release includes the option to create an IP whitelist for each domain. This restricts admin access to a specified domain. When an IT admin logs into the Knox Enterprise portal, the server verifies that the IP address associated to the login credential is whitelisted in the specified domain before allowing access to the portal.

To enable IP filtering, to the Admin > Domain Settings tab to enter a whitelist entry. To learn more, select the in-portal HELP link to read how to create an IP whitelist.

Licensing enhancements

This release includes enhancements to improve user access to trial licenses through samsungknox.com.

Note that Knox Enterprise Advanced uses license-based control, which means Software license management (SLM) issues trial and commercial licenses. As part of license registration, customers create a domain through samsungknox.com. This links the domain type to the license type, for example, a trial license will create a trial domain.

For commercial licenses, contact your local reseller. For additional licensing support, contact Samsung at cred.efota@samsung.com after obtaining commercial licenses.

To view license info, go to Admin > General settings.

Knox E-FOTA Advanced client updates

Version: vdm-11.2-samsungb2b-1.1.0.47

No feature updates.

Solved issues

Knox E-FOTA Advanced portal

  • The device quantity discrepancy between the search result and export report has been resolved.
  • The issue where devices no longer appeared on the device list after executing a campaign on a device with a label has been resolved.
  • The issue where no devices appeared when trying to configure the Polling Interval according to the devices’ Friendly Name has been resolved.
  • The system’s certificates will now be used instead of the Knox E-FOTA Advanced client’s hard coded certificates.

Knox E-FOTA Advanced client

  • The SMS permission check has been removed to resolve the issue of errors occurring when using multiscreen.
  • The issue that resulted in the device not being updated when the device checks in, powers off, then powers up during a valid campaign window has been resolved.
  • The issue where the campaign was successful but resulted in the Knox E-FOTA Advanced Client failing to update has been resolved.