*BASICS*
The Knox Ecosystem
White Paper
- Introduction
  - The Samsung Knox Platform
  - Feature Summary
- Core Platform Security
- Network Security
  - Virtual Private Networks
  - Network Platform Analytics
- Certificate Management
- Device Management
- User Authentication
  - Biometric Authentication
- App and Data Protection
- Appendix
Samsung Knox Portal
Knox Cloud Services
- Sign in with SSO
General Knox Support
Knox Licenses
*FOR IT ADMINS*
Knox Admin Portal
- About
- Introduction
  - Select Knox services
- Features
- Knox Remote Support
- Release notes
Knox Suite
- Introduction
- How-to videos
- Get started
- Learn more about Knox Suite
- Enterprise Edition devices
- FAQs
- KBAs
Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
  - Before you begin
- Get started with UEMs
- Knox Service Plugin
- Release notes
- Migrate to Android 11
  - Device management modes
  - Prepare Knox for Android 11
- FAQs
- Troubleshoot
  - Get device logs
- KBAs
Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Release notes
- FAQs
- Troubleshoot
  - Get support
- KBAs
- On-Premise
Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- End users: Get started
  - Getting started with Knox Capture
- Features
- Release notes
- FAQs
- Troubleshoot
Knox Asset Intelligence
- Introduction
- How-to videos
- Get started
- Set up reported device data
- Features
- Troubleshoot
  - Device-side errors
  - Portal-side errors
- Release notes
- FAQs
- KBAs
Knox Manage
- Introduction
- How-to videos
- Get started
- Configure
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQs
- KBAs
Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
  - Install an app to devices through an EMM
  - EMM compatibility matrix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
  - Knox E-FOTA Advanced
  - Knox E-FOTA on MDM
Knox Guard
- Introduction
- How-to video
- Get started
  - Get access to the portal
  - Knox Guard status flow
- Using Knox Guard
- Release notes
- FAQs
- KBAs
- Support
Samsung Care+ for Business
- Introduction
- Get started
- Submit claim
- Features
- Release notes
- FAQs
*FOR RESELLERS*
Knox Deployment Program
- Introduction
- Get started
  - Get access to the Reseller Portal
  - Buy from a reseller
- Features
- Release notes
- FAQs
- KBAs
*FOR MANAGED SERVICE PROVIDERS*
Knox MSP Program
- Introduction
- How-to video
- Get started
  - Firewall exceptions
  - Before you begin
- Features
- Release notes
- FAQs
- KBAs
- Glossary

MDM compatibility matrix

The following table shows the capabilities of different EMMs to do the following:

Install the Knox E-FOTA Advanced app in Fully Managed Device mode.
Install the Knox E-FOTA Advanced app in Fully Managed Device with Work Profile mode.
Automatically launch the app.

NOTE—Knox E-FOTA Advanced is nearing end of life. Consider using Knox E-FOTA instead.

MDM	Fully Managed Device	Fully Managed Device with Work Profile	Auto-launch
VMware Workspace One UEM v19.7.0.1	● Through managed Google Play or Workspace One.	● Allowed in the personal side of the device.	● Through KC
BlackBerry UEM v12.11.1	● Through managed Google Play or BlackBerry.	- Not allowed in the personal side of the device. Workaround is possible through KC.	-
MobileIron Cloud	- Through managed Google Play or Knox Configure (KC).	- Not supported. Workaround is possible through KC.	-
Soti v15.01.11	● Through managed Google Play or SOTI.	- This mode is not supported.	●
Knox Manage	● Through managed Google Play or Knox Manage.	-	●
Citrix EPM	- Through managed Google Play or KC.	- This mode is not supported.	-

Legend

● Supported

- Not supported