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How to switch device management between Knox E-FOTA solutions

Environment

  • Knox E-FOTA on MDM
  • Knox E-FOTA Advanced
  • Knox E-FOTA

Overview

This knowledge base article guides you through the steps on how to switch from:

  • Knox E-FOTA on MDM to Knox E-FOTA Advanced
  • Knox E-FOTA Advanced to Knox E-FOTA on MDM
  • Knox E-FOTA on MDM to Knox E-FOTA
  • Knox E-FOTA Advanced to Knox E-FOTA

How do I switch from E-FOTA on MDM to E-FOTA Advanced?

  1. Register the device with the E-FOTA Advanced server.
  2. Verify device registration was successful
  3. Remove the E-FOTA on MDM policy from the device.

Once the E-FOTA on MDM policy is removed, E-FOTA Advanced will take over device management. 

How do I switch from E-FOTA Advanced to E-FOTA on MDM?

  1. Apply the E-FOTA on MDM policy to the device.
  2. Delete the device from the E-FOTA Advanced console.

After the E-FOTA Advanced client check-in interval is complete, E-FOTA on MDM takes overdevice management.

How do I switch from E-FOTA on MDM to E-FOTA?

  1. Log in to the E-FOTA portal.
  2. Add the device to the E-FOTA server.
  3. Approve uploaded device. 
  4. Remove the E-FOTA on MDM policy from the device.

Once the E-FOTA on MDM policy is removed, E-FOTA takes over device management.

How do I switch from Knox E-FOTA Advanced to Knox E-FOTA?

  1. Log in to the Knox E-FOTA portal.
  2. Add the device to the Knox E-FOTA server.
  3. Approve the uploaded device. 
  4. Install the Knox E-FOTA client.
  5. Apply the Knox E-FOTA campaign to the device.
  6. Delete the device from the Knox E-FOTA Advanced console.

After the E-FOTA Advanced client check-in interval is complete, E-FOTA takes over device management.

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