Basics
About Knox
Knox licenses
Knox white paper
- Introduction
  - The Samsung Knox Platform
  - Feature Summary
- Core Platform Security
- Network Security
  - Virtual Private Networks
  - Network Platform Analytics
- Certificate Management
- Device Management
- User Authentication
  - Biometric Authentication
- App and Data Protection
- Appendix
Sign up for Samsung Knox
- Samsung Account
- Single sign-on
Latest release notes
General Knox FAQ
General Knox KBAs
Submit a support ticket
User Acceptance Testing
- Introduction
- Get started with UAT
- Report issues
- UAT limitations
- FAQ
- UAT 23.03 release notes
For IT admins
Knox Admin Portal
- Overview
- What's new
- Get started
- How-to guides
- Knox Remote Support
- Release notes
Knox Suite
- Introduction
- How-to videos
- Get started
- Learn more about Knox Suite
- Enterprise Edition devices
- FAQ
- KBAs
Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Knox Service Plugin
- Release notes
- Migrate to Android 11
  - Device management modes
  - Prepare Knox for Android 11
- FAQs
- Troubleshoot
  - Get device logs
- KBAs
Knox Mobile Enrollment
- Introduction
- Get started
- Features
- Advanced profiles
- Release notes
- FAQ
- Troubleshoot
  - Get support
- KBAs
- On-Premise
Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- End users: Get started
  - Getting started with Knox Capture
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
Knox Asset Intelligence
- Introduction
- Get started
- Set up reported device data
- Features
- Troubleshoot
  - Device-side errors
  - Portal-side errors
- Real-time location service
- Release notes
- FAQ
- KBAs
Knox Manage
- Introduction
- How-to videos
- Get started
- Configure
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
  - Install an app to devices through an EMM
  - EMM compatibility matrix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
  - Knox E-FOTA Advanced
  - Knox E-FOTA on MDM
Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Release notes
- FAQ
- KBAs
- Support
- Open API reference
Samsung Care+ for Business
- Introduction
- Get started
- Submit claim
- Features
- Release notes
- FAQ
- KBAs
For Knox Partners
Knox Deployment Program
Knox MSP Program

How can I use Knox E-FOTA if my company doesn't have internet connection?

Knox E-FOTA Advanced has two types of service: Cloud type and On-Premise type. On-Premise implements its service within the company's firewall so that IT Admin can control update policy without connection to internet.

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