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Register a device

Once you have an active Knox E-FOTA Advanced license, you can now register a device to the Knox E-FOTA Advanced service.

This section describes how to register a device to try Knox E-FOTA Advanced. Note that you'll obtain your login credentials from the Knox E-FOTA Advanced trial approval email, or if you've purchased a commercial Knox E-FOTA Advanced license, your local reseller.

Introduction

Knox E-FOTA Advanced is designed for enterprises that require the convenience of an administration portal.

To begin your trial, enter your login credentials on the Knox E-FOTA Advanced portal by following the steps below:

  1. Launch the Knox E-FOTA Advanced portal.
  2. Fill the fields to log in:
    • Username—Enter your user name, typically this is your enterprise email.
    • Password—Enter the password you received from the Knox E-FOTA Advanced trial approval email.
    • Domain—Enter the domain included in the Knox E-FOTA Advanced trial approval email.
  3. If this is your first time logging in, you'll be prompted to change your password.
    NOTE—Ensure that the password is at least 12 characters.

Knox E-FOTA Advanced portal

Once you've successfully entered your login credentials, you see the following console:

Tab descriptions are as follows. Click for information on additional menu options:

ClosedDashboard—Specify the monitoring period by selecting Day, Week, or Month, and monitor the current status of devices and operations.
  • Total Devices—A summary of the number of devices currently registered with the Knox E-FOTA Advanced license.
  • Running Operations—A summary of operations currently running.
  • Completed Operations—A summary of completed operations.
ClosedCampaign Management—Create new campaigns and look for a campaign record.
  • Campaigns—Create and manage campaigns for testing or production.
  • Policies—Create new policies and manage existing policies.
  • Operations—Create and manage operations for testing or production.
ClosedSoftware Management—Check the most recent firmware and software updates available for each device model registered to Knox E-FOTA Advanced.
  • Firmware—Check the most recent firmware available and view details from the list.
  • Software—Check the most recent software update for the Knox E-FOTA Advanced Client APK.
ClosedDevice Management—Register a new device, check device connection to the server, and set devices in group or label.
  • Devices—Register new devices, search registered devices, and review the operations history of each device.
  • Client Configuration—Manage the client configuration for user interaction interval, pulling interval, and download resume.
  • Labels—Manage device label details.
  • Device Models—View the range of device models currently enrolled under the Knox E-FOTA Advanced license.
ClosedData Reports—View a summary of the billing report and Audit Log.
  • Billing Report—View the activity report associated with the domain for billing.
  • Audit Log—Specify a date range to generate an audit log report of activities, registered devices, and errors.
ClosedAdmin—Access the general domain setting, manage subdomains, and create new users.
  • Domains—Manage domains and subdomains.
  • Users—Manage users registered to the Knox E-FOTA Advanced service.
  • Domain Settings—Manage domain settings.
  • General Settings—View license and support information.

Register a device

You must first register a device into the Knox E-FOTA Advanced service before you can manage it. When you first begin your trial, you can begin by registering a test device.

Log into Knox E-FOTA Advanced portal and follow the steps below:

Register a single device

  1. Go to: Device Management > Devices.
  2. Click New Registration.

  3. Complete the required fields:
    • Device ID—Enter one of the following device ID types: IMEI, serial number, or MAC address.
    • Friendly Name (Optional)—Enter an alias for the device.
    • Domain Name—Select a domain name to assign the device to.
    • Labels (Optional)—Select one or more labels to associate with the device.
    • Device Label (Optional)—Contains a list of labels currently associated with the device.
  4. Click Save & Close.
TOOL TIP—It is helpful to assign a Friendly Name or Label to a registered device because you can later use them to filter through the list of devices when searching for a specific device.

Mass-register a list of devices

With Knox E-FOTA Advanced, you can efficiently register a list of devices by uploading a CSV file.

Follow the steps below to register a list of devices by bulk:

  1. Go to: Device Management > Devices.
  2. Click Download Template.

  3. Open Microsoft Excel and edit the template:
    • For the first column, enter an action: ADD, EDIT, MOVE, or DELETE.
    • For the second column, enter a valid device ID: The IMEI, serial number, or MAC address.
    • (Optional) For the third column, enter characters for the device Label.
    • (Optional) For the fourth column, enter characters for the Friendly Name.
  4. Once the template contains a list of devices for registration, ensure that the file is saved as a .csv file.
  5. Click Choose File, and select the .csv file to import.
  6. Select the target domain to associate the device to.
  7. Click Import.

Verify device registration

To check the registration status of a device:

  1. Go to: Device Management > Devices.
  2. Under Device Search: Complete the fields to apply a filter on the list of registered devices, then click Apply.

  3. Review the list of devices.
NOTE—To generate a summary of registered devices, go to: Device Management > Devices, then click Export Report.

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