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Confirm server connection

Once you've installed the Knox E-FOTA Advanced client APK to a device, you can now confirm the device's connection to the Knox E-FOTA Advanced server. This section describes how to confirm your device-server connection.

Confirm device-server connection

To verify that the device is connected to the Knox E-FOTA Advanced server:

  1. On the device, open the Knox E-FOTA Advanced client app.
  2. On the Knox E-FOTA Advanced portal, go to: Device Management > Devices.

    On the device list, ensure that the Last Reported and Last Seen status corresponds to the time the Knox E-FOTA Advanced client app was opened.

NOTE—Once a device is connected to the Knox E-FOTA Advanced server, it disables conventional software updates on the settings menu. When your trial period ends, make sure to delete the device from the Knox E-FOTA Advanced server and uninstall the Knox E-FOTA Advanced client app from the device to enable conventional software updates.

Delete a device from the Knox E-FOTA Advanced server

Once your trial expires, you can enable device updates through the Settings menu. However, you must first delete the device from the Knox E-FOTA Advanced portal and then uninstall the Knox E-FOTA Advanced client app.

On the Knox E-FOTA Advanced portal, delete the device from the server:

  1. Go to Device management > Devices.
  2. Scroll to the Devices section.
  3. Click Delete on the target Device ID you want to delete.

Uninstall the Knox E-FOTA Advanced client app from the device:

  1. On the device, tap and hold the client app icon.
  2. Select Uninstall.
NOTE—In order for the client app to communicate with the server, the latest version of the client app is required (Version: vdm-11.2-samsungb2b-1.1.0.69). If the client app uninstall failed, install the latest version of the client app and try again.

Tutorial Progress

Congratulations, You've completed 5/5 steps of this tutorial! You're ready to use Knox E-FOTA Advanced.

See the Knox E-FOTA Advanced tutorial overview for more guidance.