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Confirm server connection

Once you've installed the Knox E-FOTA Advanced client APK to a device, you can now confirm the device's connection to the Knox E-FOTA Advanced server. This section describes how to confirm your device-server connection.

Confirm device-server connection

To verify that the device is connected to the Knox E-FOTA Advanced server:

  1. On the device, open the Knox E-FOTA Advanced client app.
  2. On the Knox E-FOTA Advanced portal, go to: Device Management > Devices.

    On the device list, ensure that the Last Reported and Last Seen status corresponds to the time the Knox E-FOTA Advanced client app was opened.

NOTE—Once a device is connected to the Knox E-FOTA Advanced server, it disables conventional software updates on the settings menu. When your trial period ends, make sure to delete the device from the Knox E-FOTA Advanced server and uninstall the Knox E-FOTA Advanced client app from the device to enable conventional software updates.

Delete a device from the Knox E-FOTA Advanced server

Once your trial expires, you can enable device updates through the Settings menu. However, you must first delete the device from the Knox E-FOTA Advanced portal and then uninstall the Knox E-FOTA Advanced client app.

On the Knox E-FOTA Advanced portal, delete the device from the server:

  1. Go to Device management > Devices.
  2. Scroll to the Devices section.
  3. Click Delete on the target Device ID you want to delete.

Uninstall the Knox E-FOTA Advanced client app from the device:

  1. On the device, tap and hold the client app icon.
  2. Select Uninstall.

Tutorial Progress

Congratulations, You've completed 5/5 steps of this tutorial! You're ready to use Knox E-FOTA Advanced.

See the Knox E-FOTA Advanced tutorial overview for more guidance.