- *BASICS*
- The Knox Ecosystem
- Samsung Knox Portal
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- White paper
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- Knox Configure
- Mobile
- Wearables
- Shared Device
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Manage
- Introduction
- How-to videos
- Get started
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- White paper
- Knox E-FOTA One
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- Troubleshoot
- KBAs
- Migrate from Knox E-FOTA Advanced to Knox E-FOTA One
- Knox E-FOTA Advanced
- Knox E-FOTA on MDM
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
Samsung Care+ for Business (SCB) is a device protection plan that protects your business devices from any accidental incidents. This includes physical or liquid damage; technical or mechanical failure; as well as software issues.
Audience
This document is intended for:
- IT Admins — Learn how to buy and apply licenses, view and manage devices and resellers, and add admins with specific roles for collaborative management.
- Asset Managers— Learn how to make claims for device damage or failure.
Try the solution
Buy extended insurance package for enterprise devices, deploy and manage insurance for each device either individually or in bulk, and keep up to date with device and license status from a single screen.
START TUTORIALAbout Samsung Care+ for Business
Samsung Care+ for Business provides additional care on top of the manufacturer’s warranty with full coverage plan for accidental damages and extended warranty for defects.
Basic Warranty
- 1-Year battery warranty
- Device health check and lifetime customer support
Extended Warranty
- Device body: mechanical breakage, design/construction defects, and so on
- Battery: swelling, leakage, charging problem
Accidental Damage Handling
- Cover your corporate devices from any accidents due to business use
- Screen/water damage repair*
* Swap the damaged device instead of repair in some countries
NOTE— Samsung Care+ for Business program offering can have slight variations depending on the country. Please contact your local Samsung Care+ for Business sales to discuss the details.
About the SCB Portal
The SCB Portal allows you to manage your SCB devices, see their activation status, buy and assign licenses, and much more. For info on the dashboard, see SCB dashboard.
