- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Introduction
- How-to videos
- Get started
- Features
- Register resellers
- Add an admin
- Create profiles
- Google device owner support
- MDM compatibility matrices
- Device users
- Activity log
- Enroll and unenroll devices
- Configure devices
- Provide KME feedback
- Use the Knox Deployment App (KDA)
- Recover Google FRP locked devices using KME
- Role-based access control (RBAC)
- Release notes
- FAQs
- Troubleshoot
- KBAs
- On-Premise
- Knox Configure
- Mobile
- Wearables
- Shared Device
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- View applications
- Add applications
- Introduction
- Add internal Android and iOS applications
- Add internal Windows applications
- Add public applications using Google Play Store
- Add public applications using iOS App Store
- Add public applications using Managed Google Play
- Add public applications using Managed Google Play Private
- Add public applications using Managed Google Play Store Private Web
- Add public applications using Microsoft Store
- Add Chrome OS applications
- Assign applications
- Introduction
- Assign internal Android and iOS apps
- Assign iOS App Store applications
- Assign Google Play applications
- Assign Managed Google Play applications
- Assign Managed Google Play Private applications
- Assign Managed Google Play public web apps
- Assign Windows applications
- Assign Chrome OS applications
- Manage applications
- Volume Purchase Program for iOS
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQs
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQs
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQs
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
Register resellers
Find a reseller
Refer to the Buy from a reseller page to see Samsung-approved resellers. This page lists solution and device resellers. If you are interested in buying Samsung cloud solution service license, then check the box for the service you are interested in under SOLUTIONS; for devices, check the KDP device reseller under DEVICES.
Buy devices from a reseller
When you purchase devices from a reseller, you must provide your Knox Customer ID to them. Your Knox Customer ID is can be found by clicking the avatar icon (usually the initials of name associated with your account) on the top right hand corner of the SCB portal. The reseller will use this ID to upload the devices to Samsung Care+ for Business for you. You can either auto-approve all uploads from a reseller or you can manually approve the uploads. The uploaded devices display within the DEVICES > Uploads page.
Add a reseller
The Resellers screen displays a list of resellers, their corresponding reseller ID, deployment country, profile auto-assignment designation, default enrollment profile and upload approval preference. Each reseller displays as a link that can be selected to edit that reseller's profile and approval preferences.
To add a reseller:
- Contact your carrier or reseller for their required Reseller ID by providing your own Customer ID.
- Log in to the SCB portal.
- Select Resellers from the left-hand navigation menu.
- Select the REGISTER RESELLER button from the top, right-hand side of the Resellers screen.
- Enter the Reseller ID provided by your reseller. Once entered, select the newly displayed LOOK UP button. Wait momentarily until a Reseller found confirmation displays the successful identification of the reseller. If you encounter errors with the ID, contact your reseller to ensure it is correct.
- Select the REGISTER button.
- Refer to the Preferences portion of the Manage reseller preferences screen and set the following device upload and license assignment preferences for device uploads:
- Auto approval
- Automatically approve all devices uploaded from this reseller — The information uploaded by this reseller into device inventory is automatically approved, for now and for future uploads. If not selected, each upload from this reseller requires manual approval.
- Auto license activation
- Automatically assign license to devices— This option is enabled only if you check the device auto approval option. You can check this option too if you want the auto-approved devices from this reseller to be automatically assigned to a license.
- Selected license— Select the license which you want to associate with devices from this reseller.
NOTE— Devices in your device list must be covered under a license.NOTE— You cannot select the license that has the same device tier. - If wanting to delete a reseller, ensure the DELETE button is enabled, which specifies that there are currently no reseller devices utilized by a Knox Cloud Service. When enabled, select the DELETE button to proceed with the reseller removal. However, if there are currently still devices associated with a reseller, the following tooltip displays to let you know that devices will require reseller re-assignment to proceed with the deletion.
- Click SAVE to commit the reseller management updates.



