What is SWAP and BER?
Last updated July 26th, 2023
SWAP — A new device is provided to the customer and the old one is collected. The new device is generally the same, but can be different in some countries.
ADH BER (Beyond Economic Return) — A new device is provided to the customer if the cost of repair is higher than a specific value — in other words, it isn’t economical to repair the device.
The new device update can be seen in the device log or in the notification section of the SCB console.
- For more information, please see Manage Licenses.
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