- *BASICS*
- The Knox Ecosystem
- White Paper
- Samsung Knox Portal
- Knox Cloud Services
- General Knox Support
- Knox Licenses
- *FOR IT ADMINS*
- Knox Admin Portal
- Knox Suite
- Knox Platform for Enterprise
- Introduction
- How-to videos
- Before you begin
- Get started with UEMs
- Introduction
- Blackberry UEM
- Citrix Endpoint Management
- FAMOC
- IBM MaaS360
- Microsoft Intune
- MobileIron Cloud
- MobileIron Core
- Samsung Knox Manage
- SOTI MobiControl
- VMware Workspace ONE UEM
- Knox Service Plugin
- Release notes
- Migrate to Android 11
- FAQs
- Troubleshoot
- KBAs
- Knox Mobile Enrollment
- Knox Configure
- Mobile
- Wearables
- Shared Device
- FAQ
- KBAs
- Knox Capture
- Introduction
- How it works
- How-to videos
- IT admins: Get started
- Getting started with Knox Capture
- Step 1: Launch Knox Capture
- Step 2: Create a scanning profile
- Step 3: Select apps and activities
- Step 4: Configure the scanner
- Step 5: Set keystroke output rules
- Step 6: Test apps in your configuration
- Step 7: Share your configuration
- Step 8: Deploy Knox Capture in Managed mode
- End users: Get started
- Features
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox Asset Intelligence
- Knox Manage
- Introduction
- How-to videos
- Get started
- Video: Getting started with Knox Manage
- Integration with Managed Service Provider
- Access Knox Manage
- Configure basic environments
- Create user accounts
- Create groups
- Create organization
- Set up devices and profiles
- Set up Knox Manage deployment with a Knox Suite license
- Manage Chromebooks
- Manage Android devices with the Android Management API
- Manage Shared iPads
- Configure
- Licenses
- Organization
- Users
- Sync user information
- Groups
- Devices
- Content
- Applications
- Profile
- Knox E-FOTA
- Certificates
- Advanced settings
- Monitor
- Kiosk devices
- Knox Remote Support
- Active Directory
- Microsoft Exchange
- Mobile Admin
- Appendix
- Release notes
- Features
- FAQ
- KBAs
- Knox E-FOTA
- Introduction
- How-to videos
- Get started
- Features
- EMM integration
- Appendix
- Release notes
- FAQ
- KBAs
- Troubleshoot
- Knox E-FOTA On-Premises
- Legacy Knox E-FOTA products
- Knox Guard
- Introduction
- How-to video
- Get started
- Using Knox Guard
- Dashboard
- Manage devices
- Introduction
- Accept or reject devices
- Upload devices
- Delete devices
- Complete payment
- Send payment overdue notification
- Enable or disable SIM control
- Download devices as CSV
- View device log
- View device deletion log
- Start and stop blinking reminder
- Lock and unlock devices
- Update lock message
- Send relock timestamp
- Turn on/off relock reminder
- Manage policies
- Manage licenses
- Manage resellers
- Manage admins and roles
- Activity log
- Knox Deployment App
- Release notes
- FAQ
- KBAs
- Support
- Samsung Care+ for Business
- *FOR RESELLERS*
- Knox Deployment Program
- *FOR MANAGED SERVICE PROVIDERS*
- Knox MSP Program
This topic describes how to navigate and review the content of the Samsung Care+ for Business get started carousel, and the SCB portal auto tour that displays immediately thereafter.
NOTE—These resources display only when a new user initially logs into SCB, and are designed to assist new users in understanding central SCB functions and better navigate the SCB console.
Navigate the get started carousel and auto tour
Once your Samsung Care+ for Business account is approved and you first log into SCB, a 'get started' carousel displays describing the main tasks required to add devices, register license, and assign licenses and insure devices.
- A Welcome screen displays once initially logged into SCB. Select the > on the right-side of the screen to proceed to the next screen in the get started carousel flow. Select SKIP TOUR to bypass the get started carousel and proceed to the SCB console auto tour.
- The Add devices screen describes how the devices you have purchased from your reseller are automatically uploaded into your SCB account on your behalf.
- The Register license screen describes to register the license provided by the reseller. This license can be assigned to devices to insure them.
- The Associate the devices with the licenses screen describes the SCB license deployment to registered devices.
- The Always have updated status report screen describes SCB dashboard where you can see the real-time status of devices and licenses.
- The display of the All set! screen signifies the end of the SCB get started carousel. Select the NEXT button to transition to the SCB portal auto tour.
- The SCB auto tour only displays once, and like the carousel is not displayed again in subsequent logins. The auto tour consists of a series of tooltips within the SCB portal that describe navigation tips, support resources, and account information.
The auto tour tooltips point to the following console navigation options:
- Collapsible navigation sidebar - Describes how to collapse the sidebar navigation for display optimization.
- Bulk actions - Describes how to access the SCB bulk actions button for access to bulks actions.
- Account - Describes how to access your user icon from the top of the console to access your Customer ID and log out of the SCB console.
- License - Describes the sidebar navigation button to register and activate SCB license.
- Devices - Describes the sidebar navigation button to approve and manage devices.
- Resellers - Describes the sidebar navigation button to manage resellers.
- Once you have completed the SCB get started carousel and auto tour, the console navigates to the Dashboard. For more information on the SCB Dashboard, go to SCB dashboard.
